Smart cameras aren’t always that affordable, and customers usually have to go over budget to upgrade their smart system. However, many budget options have also joined the market, with YI home cameras leading this segment. You won’t have to spend a huge sum on these units, and they bring exceptional video quality as well as an extensive list of smart features to the owners. So, you’ll enjoy an amazing performance from these security units.
The only downside to these cameras is that the night vision mode can sometimes malfunction. Usually, this problem with the YI home camera night vision not working is related to the placement of the camera and the presence of too many light sources. So, try going through some of these fixes to get the night vision back.
How to Fix YI Home Camera Night Vision Not Working?
- Reboot the Camera
Before resetting the camera or changing the batteries, you should simply reboot the device, and that will get everything in order. Most of the time, it is just a minor bug that can be fixed rather easily. So, remove power from the camera and then turn it on after a few minutes. Once the lights are off, you can test out the night vision mode, and it will start working perfectly without further complications.
- Try A Different Spot
If the issue is not fixed by a quick power cycle, then you need to find a different spot for the camera. The presence of obstructions and mirrored surfaces right next to the camera will impact the performance of the unit, and you need to find a different spot where the trigger zone is at a fair distance away from the camera. That should be enough when it comes to engaging the night vision mode, and you can test out the camera one more time after turning off the lights in the targeted room.
- Remove Extra Light Sources
Sometimes, it is the extra light sources and accessories installed in your room that won’t let the camera switch to night vision mode. If the room is illuminated, the night vision features won’t kick in, and you will be able to see the reflection through these secondary light sources.
So, you need to remove all the extra light sources and then test out the performance of the camera one more time. Depending upon the hardware status of the camera, the issue should be fixed after you get rid of lighting accessories.
- Try New Batteries
Low battery status will lead to the same situation with the night vision mode, and if none of the situations mentioned above apply to your camera, then you need to get new batteries. There is no point in keeping drained batteries in your camera, and replacing the batteries will address this situation with the night vision mode. So, just reach out to the dealer and have him provide you with compatible replacements for the YI home camera.
- Get Help From Official Support
The customer support is pretty responsive when it comes to YI cameras, and these units further maintain a decent warranty policy. So, if the purchase was recent, you can either claim the warranty or get the customer support members to guide you through the issue. That way, you won’t have to waste more of your time trying to isolate the issue, and the professionals will be able to guide you better through this situation with the night vision mode not working.
- Reset YI Camera
Even if the warranty is expired, a quick factory reset will wipe away all the programming issues with the camera. You will end up losing all configurations as well. It can take a bit of your time to sort through every setting from the beginning, but you’re not left with many options at this stage. So, if you’re sure that the camera is not defective, just follow through with the reset routine and test out the night vision mode one more time.
On the other hand, if the camera is defective, you’ll have to get a new unit from the dealer. You can’t do anything yourself about a defective camera, and the only smart decision is to get a new device. Otherwise, you can always test your luck with a repair center to get the camera fixed by a technician.