A thermostat is one of the most useful devices that you will find inside your smart house. Through a thermostat, you can easily control the temperature inside your house. With smart integration, you can have full remote control over the thermostat.
While there are plenty of brands that offer great thermostat options, Xfinity is one of the most popular choices that you can opt for. However, certain users have reported facing problems with their thermostats. Through the article, we will be discussing some of the most common problems that you can run into while using the thermostat.
Troubleshooting Xfinity Thermostat Problems
- Getting Different Temperature On The Display Screen
One of the most common problems that you can run into while using the smart thermostat is having the display screen show a different temperature than the one that you actually have. Most usually, this type of problem is caused due to devices being out of sync.
To fix this, you will have to reset your thermostat. In order to reset, follow these instructions:
- First, you will have to locate the reset button on your thermostat. The button is usually located on the back of the panel.
- Press and hold down the button for a few seconds. Once 10-15 seconds have passed, release the button.
One thing to keep in mind is that resetting will clear out all the settings that you may have stored inside your thermostat. This means that you will have to go through the whole setup again after resetting the device.
- Heating/Cooling Not Working
If your heating or cooling element is not working on the thermostat, then it is practically useless. While this can happen due to a number of reasons, the first thing that we recommend you check is whether you have the active mode icon flashing. Similarly, you will have to check whether you are setting the thermostat’s temperature as the same as the room temperature.
You can also try basic troubleshooting which includes trying to restart your thermostat. Be sure to keep your thermostat turned off for a few seconds before you turn it back on. This will make sure that your thermostat goes through a full power cycle.
- Connectivity Issues
Several users have also reported experiencing connectivity issues on their smart thermostats. Most usually, issues with Wi-Fi occur due to different Wi-Fi configurations. For dual-band Wi-Fi, it is possible that you will have to swap to either a 5GHz Wi-Fi network or a 2.4GHz Wi-Fi network.
Likewise, it is also recommended that you should check your internet. Make sure that your internet is in fully working condition. You can try running a couple of internet speed tests that will help you learn whether your internet is functioning. If you do notice any kind of trouble with your internet, then you will have to contact your ISP.
- Pairing Issues
Pairing issues are also pretty common as you can run into them every now and then. To fix such issues, you will have to make sure that your device is fully configured. You might have to reset your thermostat in order to go through the configuration again.
You should also be able to see a network indicator on top of your thermostat which should be blinking after the reset. You can try pairing the device again.
- Thermostat Not Working
If for some reason, the thermostat isn’t working at all, then it is likely that you have a faulty unit. In such cases, you will have to opt for a complete replacement or get the device repaired. For repairing the device, you will have to call in a professional and let him have a look at your thermostat for inspection.
The Bottom Line:
We can all agree on how frustrating it can be to face problems with the Xfinity thermostat. Most of these problems can still be fixed, but only if you know how to troubleshoot them in the first place. This is why it is recommended that you give this article a thorough read!