The lightweight design and compact structure of Wyze Vacuum make it effortless for owners to keep their houses clean. You will enjoy amazing cleaning performance, and this unit can be paired up with your home network for better integration. So, if you’re struggling with excessive pet hair in your room, going with Wyze Vacuum is not a bad option.
There have been no complaints about its cleaning performance, and the only issue that some owners have brought up is with the Wyze Vacuum getting disconnected from the internet. If you’re in the same boat as Wyze, just try out some of these solutions.
Wyze Vacuum Disconnected From Internet Fix:
- Reboot Your Router
Rebooting the router should fix the majority of network-related issues when you’re using a new machine. Even if there is nothing wrong with your router, just turn it off for a few minutes and then turn it back on after a few minutes. That should be enough to help you fix internet-related issues. Once the router boots back up, you should be able to connect your vacuum to the internet without further complications.
- Check Interference From Other Accessories
Sometimes, interference from wireless accessories in the same room can also ruin the connection. So, if you have too many devices connected to the same router, it should be a good idea to turn these devices off for a brief moment. That should be enough to help you streamline the connection, and you won’t have to think about Wyze Vacuum getting disconnected from the internet again.
- Improve Signal Strength
Similarly, you can always improve the signal strength by moving the router closer to the vacuum. You will have to do some reorganizing, but you need to make sure that the vacuum is always within the 30 ft range of the router. Any longer than that, and you will lose connection to the internet. So, just try to improve the signal strength and then check the response from your smart device one more time.
- Use A Different Network
To further isolate the issue with this smart unit, just try to connect the vacuum with a different network. This will give you more perspective on the issue. So, just try a different network, and if there is nothing wrong with your device, it should connect to the internet without further issues. Once the issue gets fixed with the new router, you’ll know for sure that your existing device is defective. So, try resetting your original router or updating the proxy settings to get it to connect with the Vacuum.
On the other hand, if the issue remains unfixed even after getting a new router, then you will know for sure that your device is at fault here. Most of the time, this is just a minor programming bug that can be addressed by a quick reset.
- Try Factory Resetting Your Unit
Resetting the vacuum is not always the best choice, but at this stage, you’re not left with many options. So, open up the owner’s manual and proceed with the factory reset routine. It will wipe away all the configurations, and you’ll have to start the configurations from scratch. So, just keep that in mind and factory reset your uni before you pair it up with the router. Hopefully, you won’t have to bother with the same connection errors after resetting the device.
- Call Wyze Support
Calling Wyze support is also not a bad choice as it can save you hours of work. Just reach out to these professionals about the problem with the Wyze vacuum, and they will guide you through a fix after narrowing down the problem. Each case is unique, and it is best to get specialized help when you can find the main cause of this error yourself. So, make sure to contact the official support during office hours, and they will guide you accordingly.
Overall, the issue with the internet being disconnected is always related to a weak router connection. So, you should first fix your router and then move towards resetting the smart unit. Hopefully, you won’t have to waste much time, and you can always reach out to the official support members to guide you through further fixes.