While Wyze is primarily known for its security cameras, some owners seem to be interested in the new generation of smart plugs offered by this brand. The price point is not that cheap, but Wyze does promise consistent performance to users. Even though there are a few reports of some minor issues with Wyze plugs not working, you won’t have to worry about these smart plugs most of the time.
Ideally, all of these minor issues with Wyze plugs are fixed by following a few basic troubleshooting steps. So, if you ever find yourself in a situation with Wyze plugs not working, try out these methods.
Fixing Wyze Plugs Not Working
- Check Outlet
The first thing you should check is the power from the outlet. Most of the time, this issue with the Wyze plug can be traced back to a defective outlet. So, you need to make sure that the power flow from the outlet is optimal. Otherwise, the Wyze unit will not work, and you will keep running into the same performance issues.
Similarly, you should make sure that the outlet is turned on if it is connected to a switch. In almost 90 percent of the complaints, customers were able to fix this issue by either changing the outlet. So, follow the same approach, and the Wyze plugs will start working.
- Power Cycle Plug
A simple power cycling procedure goes a long way when it comes to fixing the Wyze plugs. It is a quick method that won’t even take you a minute. So, just remove the plug from the outlet for 30 seconds and then supply the power again. Try to connect the plug with the mobile app and check the features. There is a good chance that the plug will start working if there are no network-related issues.
- Fix Wi-Fi
Wi-Fi is the next thing you need to consider when it comes to managing Wyze plugs. It is pretty common for customers to complain about this issue when they are using a poor network. So, if the speed on your router is not optimal, then now might be a good time to get a different network for your smart devices.
Other than that, you need to also check the channel bandwidth on the device. If the router is not working on dual bandwidths, then you have to switch the router to a 2.4GHz network. Otherwise, the plug won’t work with the router, and you will keep running into these complications.
- Improve Signal Strength
Sometimes, all you need to do is move the router a bit closer to the smart plugs. Even if the device appears to be connected, weak signal strength is one of the leading causes of performance-related issues. So, you need to improve the signal strength by moving the router closer to the smart plug. That way, the plug won’t disconnect from the network, and you will enjoy the perfect utility on a consistent basis.
- Enable Bluetooth
The Bluetooth activation and the location features on your mobile device is the next thing you need to consider. Customers struggling with this problem did say that they had to update the location settings on their smart plugs to get the desired performance. So, if you’re in the same situation, then connect the plugs through Bluetooth and update the location.
As long as there are no power-related issues with the plug, this step should improve your chances of getting a consistent performance. So, go through the configurations again and connect the plug to the mobile Bluetooth.
- Reset Plugs
Resetting the plug is the last option on this list. It is not the desired choice, but if all the troubleshooting methods are failing you, then it is the only option left. So, just reset the smart plug and then go through all the configurations again. It can take some time, but this step has the maximum chance of fixing the issue with your smart plugs.
Overall, the vast majority of users were able to fix the issue by checking the power supply to the bulb. So, you should always start by checking the fixtures. Making use of a multimeter will also improve your perspective on this issue, and the device will start working after a while.