As reliable as Wiz products are, there are still times when you can suddenly encounter a problem with these. Speaking of which, a really common problem that users face when using Wiz lights is “Lighting security check failed”.
If you are also someone who has recently encountered the same problem, then you have come to the right place! Through this article, we will be sharing all the possible ways through which you can easily get this issue fixed. So, without any further ado, let’s get right into it!
Fixing Wiz Lighting Security Check Failed
- Not in Range
It is possible that you might not have the lights in range because of which the lights are having a hard time functioning like they are supposed to. Ideally, you would want the lights to be under 15-30m of range of your Wi-Fi.
So, if you have your lights placed too far away from your Wi-Fi router, you will have to relocate the location of either one of these devices. Just in case, we recommend briefly moving them in the same room to see if the issue persists.
- Checking Wi-Fi Band
As Wi-Fi supports the use of both 2.4GHz and 5GHz connection, the problem that often occurs is your device not supporting these. More specifically, it could be that you are currently trying to connect your lights or phone to a 5GHz connection.
Even if your device does support the connection, there are plenty of known issues with a 5GHz connection which is why it can be unreliable. Therefore, we recommend that you try reverting back to 2.4GHz connection. To do this, you will have to access your Wi-Fi router settings.
- Disabling WMM
Although WMM is known to be an essential part of the wireless standards, many users have mentioned how having this internet protocol enabled can cause pairing issues with their Wiz lights.
To disable WMM, you will have to go to your router’s settings page where you should have the option to have it either enabled or disabled. Similarly, it is important that we mention how disabling WMM will restrict your connection to 54Mbit/s. However, it should help with bugs that you can potentially face with drivers or firmware when dealing with IoT.
- Inspecting Your Connection
It is also possible that you have a connection or network related problem in which case your Wiz lights won’t work. To make sure that isn’t the case, we recommend that you thoroughly check your connection. Run an internet speed test if you have to in order to determine the bandwidth that you are getting.
In case you do notice any kind of problems with the network, you will have to get in touch with your Internet Service Provider. Let them know that your connection isn’t working at full capacity.
- Putting the Wrong Details
As simple as it may sound, there’s a chance that you might have inserted the wrong Wi-Fi password during the pairing process which has caused the Wiz lights to give this particular error. If that is the case, double check your password and ensure that you type in the correct code.
- Contacting Support
If you are still facing the same problem, then you should try contacting the support team for additional guidance. As they should have a better idea on what might be causing the error, do let them know the things that you have already tried in order to troubleshoot the issue.
Likewise, you should also answer any queries that they might have regarding your problem.
The Bottom Line:
Getting a lighting security check failed on your Wiz device can be pretty frustrating as there can be various reasons due to which it can occur. If you do end up encountering this error, we advise that you follow the details that have been mentioned in this article.
If you find any type of confusion with the article, all you have to do is to leave down a comment below. We will be sure to reach out to you as soon as possible!