A door lock is one of the best ways you can have your rooms secured inside the house. They also add up for extra privacy that you will need, as only those having the password will have access to the room.
Oftentimes, issues can pop up in a door lock which can be quite a hassle to deal with. Regarding this, Vivint users have mentioned about their door lock keypad not lighting up at all. So, if you are also someone with the same issue, then here is what you can do to get it fixed:
How to Fix Vivint Door Lock Keypad Not Lighting Up?
- Turning On LED Light Control
If your door lock’s light isn’t turning on at all, then there’s a good chance that you have the lights manually disabled from the door lock. If that is the case, then you will have to enable them back by turning on their switches.
To do this, you will have to follow these steps:
- Start by pulling the cover in the upward direction to remove it.
- You should be able to spot 4 different switches found on the bottom side.
- To switch on your door lock’s light, you will have to flip up the first switch.
- Low batteries
It is also possible that you might be running low on the batteries of your door lock which is now causing your device to suddenly act up. As the lights on your door lock require power for operating, you have to make sure that your batteries are charged.
For starters, we recommend that you get your batteries replaced with working ones. Though make sure that you get supported batteries for the door lock.
- Pushing the Lock Key Button
Most door locks that operate on batteries don’t usually have the light turned on at all times. To ensure that they are power efficient and don’t consume your battery at one go, these lights will only turn on once you press the lock key button on the keypad.
If that does not work, then you can try opening the door and manually locking the interior first. Once you are done, you should be able to get your lights working as soon as you press the lock button.
- Checking the Connection
A very common reason behind your lights suddenly stopping working is any sort of problem with the connection itself. To prevent any such issues, you will have to physically inspect the connection and make sure there is nothing wrong with it.
We highly recommend that you check all the fingers inside the door lock and ensure nothing is bent. If it is, you will have to get it fixed as soon as you can after which the door lock should start lighting back up.
- Hardware Fault
At this point, it would be safe to assume that you have some sort of hardware fault in your door lock because of which the light isn’t turning on. There’s also the chance that your light is physically damaged. In either case, you will have to get your door lock checked and repaired if that is so.
- Contacting Support
One last thing that you can do about your door lock is to try and contact Vivint’s customer support team for additional help. Once you reach out to the team, ensure that you mention all about the issue that you are facing. Similarly, they should be able to help you out in getting the issue resolved.
The Bottom Line:
Is Vivint door lock keypad not lighting up for some reason? Feel free to follow all the steps that we have mentioned in the article above in case you aren’t aware of how you are supposed to troubleshoot this issue. Also, if you do find any kind of confusion with the article, just leave down a comment below! We will be sure to reach out to you as soon as we possibly can.