Developing the budget for house maintenance can be a bit overwhelming, especially when you’re planning on adding more units to the setup.
However, even the cheapest smart brands are a bit higher priced than the traditional units that you can find on the market.
This doesn’t mean that the traditional units are better. Instead, you need to rid yourself of the constraints of the budget and think more in terms of convincing.
There are many units in the market that are better for the budget in the long run but require a bit more initial investment.
Furthermore, there’s no denying that smart home technology has brought various improvements to our lives. Through smart devices, our lives have become much simpler and more convenient.
Troubleshooting U By Moen Problems:
However, even when using a simple, smart device, such as the U by Moen smart shower, you can often end up running into problems.
This is why it is crucial that you learn how you can troubleshoot these problems. Using this article, we will be listing some of the most common problems with U by Moen, along with how you can fix them. So, let’s dive right in!
- Controller Not Working
This situation with the unit can be pretty annoying as you won’t get any response from the unit.
Most of the time, it is caused by the power issues in the system, and you are likely dealing with a similar problem. So, be sure to check up on the data cable connection as well as the power adapter.
All that you’re trying to do here is make sure that the power going into the system is optimal. There are no other fixes or quick methods here.
So, be sure to check up on the controller when you can’t seem to isolate these errors. It will take a few minutes to check the power status.
On the other hand, if you do find the power to be optimal and there are no issues with the cables, then there is no harm in power cycling the controller.
You just need to remove all the power for around 10 minutes and then plug in the cables properly this time around.
Here, you will be able to secure a response, and then you can proceed with a system reset to get through the minor programming bugs.
Hopefully, that will be it, and you will surely be able to secure a consistent performance from the controller. It all comes down to programming and power issues here.
- Minimal Water Flow
This situation is more related to the condition of the filters and not to the unit itself. If you’ve not been giving much attention to the maintenance of this system, then now might be a good time to do so.
All you have o do here is to check for the filter screen and replace it entirely. Some owners also mentioned that simply cleaning the screen will help you get through these issues.
However, if you find the screen to be in poor shape, then there is no harm in reaching out to the dealer for a new one. The replacement will be pretty cheap, and you might also find it in a local hardware store.
Similarly, you need to also check up on the water lines when running into these errors. There is a good chance that the hot and cold water lines are reversed.
You will have to correct these lines to have a shot at fixing the issue. Otherwise, you will keep running into the same errors again and again.
Lastly, you need to also check on the flow rate and the pressure from the main valve. Any issues with the installation will lead to these errors, and you might also have to call an expert here.
This is especially true if you installed the system yourself. So, be sure to get some help. Spending a few bucks will save you from hours of hassle, and you will have a better response from the main unit.
- Water Shuts Off Randomly
Random water shut-off is mostly triggered by the app or basic schedules. So, you need to keep that in mind when you’re struggling with the system shutting off at random intervals.
The best thing that you can do here is to remove all schedules and then restrict the app access to other users.
From here, you can manually turn on the water, and you will not have to deal with the same errors.
However, if you’re sure that the issues are not related to that, a quick reset might be in order. You will have to go through all of the configurations again, but there are no other options here.
So, to address the programming bugs, just reset the unit and then go through with the setup one more time. That will likely eliminate the minor issues with the water supply.
From there, you can also check up on the water pressure from the main valve. If you find it to be minimal, then call a plumber.
All you’re trying to do here is make sure that the pressure is optimal and that there is no input from the app that might turn off the water as you’re trying to use it. Hopefully, that will be it, and you will not have to bother with any more errors down the road.
- Getting a Black Screen
One of the most commonly reported problems that we have noticed with the smart shower is getting a black screen as soon as a user opens the app.
Surprisingly, the issue seems to be more common with users who have been previously using an Android system.
Luckily, there are multiple ways how you can resolve the problem. For starters, your app could simply be not fully loading.
Try closing the app from the currently running apps menu and starting it again. Apart from that, you can also try hard to reboot your phone.
If none of the above-mentioned solutions seem to be working for you, then you can try fully reinstalling the application. While you are at it, you can also try clearing the data and cache files of the application.
- Login Issues
Another common issue that many users face has the app not let them log in. While there can be a whole lot of reasons why this could be happening, it is possible that the servers might simply be down.
If that is so, then you should be able to log back in after some time. Besides this, it is also possible that the Wi-Fi or internet might not be working like it’s supposed to.
In such cases, it is crucial that you make sure you are using a reliable internet connection. Also, even if the chances of this happening are quite low, you might also be simply typing in the wrong credentials.
However, if nothing seems to be working, then your account might be either deactivated or banned.
- Notifications Not Working
A really annoying issue that you can find yourself running into has the notifications do not work at all. In this case, you will simply have to check your phone’s settings. It is highly likely that you have disabled the notifications on your phone.
To fix this, go to your phone’s settings tab and select the U by Moen smart shower option. In the Notifications tab, ensure that you have enabled the option.
It could also be that you have muted either your phone or the app. In that case, you will have to simply unmute.
- App Not Updating
Having the app not updated at all can be pretty frustrating. Whenever this happens, we suggest starting with your connected network.
It could be that you are currently using mobile internet, as most apps don’t usually update unless they are connected to a home network.
Similarly, having low internet speeds could also cause the app to not update. Some more reasons include not having enough storage as well as having an unsupported device.
- Trouble Connecting Faucet
Some users have also reported facing issues while trying to connect their faucets to any other device or even to Wi-Fi. If you seem to run into the same problem, then you should start by checking whether the faucet is even connected to a power source.
It is also possible that you might be using a 5GHz network, which might be causing issues. In this case, try connecting to a 2.4GHz network.
The Bottom Line:
It is quite common to run into problems while using the U by Moen smart shower. However, if you do end up running into any of them, then these instructions should help you get rid of most of these problems without any worry.
Keeping track of the basic installation and maintenance requirements will be enough to avoid the majority of these issues.
Even the best units on the market will fail when you can’t keep up with their maintenance. So, be sure to spare a few minutes every week to adjust the water supply.
Hopefully, you will be able to avoid all of these problems and will have an effortless experience with the U By Moen system.