Smart plugs are one of the many devices that seem to have been affected by smart technology. Now, smart plugs come with plenty of features that help the user get more control over how they can interact with all the different appliances in their house.
How to Fix Tuya Smart Plug Offline?
We have been receiving complaints from users is that they are unable to get their smart plug to go online. According to such users, their Tuya smart plug is offline and won’t go online. As a result, they are unable to use most of the smart plug features.
If you are also facing something similar, then we highly recommend that you keep on reading. Using this article, we will be giving you a number of ways on how you can fix the issue. So, without wasting any time further, let’s get started!
- Try Resetting the Device
Whenever you are facing a connectivity issue, the very first thing we recommend you do is to reset your device. Once you are done resetting the device, you can try adding it to a newer name in order to ensure that there is no conflicting issue.
It could also be that you are facing a general bug. In either case, resetting the device should help plenty in this case. For those of you who aren’t aware of what resetting does, it basically resets all the settings stored inside your device.
- Check Your Internet
If resetting your device didn’t help, then the next thing to check would be your internet connection. It is highly likely that the reason why your device is going offline could be due to an internet issue. Start by running an internet speed test and determining whether your internet is even working or not.
Similarly, we recommend that you check the Wi-Fi band which you have selected. In most cases, smart devices don’t support the 5GHz Wi-Fi band in which case you will have to swap to the 2.4GHz Wi-Fi band. Lastly, you will also need to check whether the device is not put too far away due to which you are facing this complication.
- Fault with the Device
It could also be that the device is faulty or is facing some kind of issue. In this case, you will need to either get it checked or try contacting the support team. Letting them handle the matter would be a more logical approach as they should know exactly what’s wrong with the device.
Likewise, they should suggest you a number of troubleshooting steps or offer to check and replace the device for you.
The Bottom Line
This article has all the details that you will need in order to learn how you can troubleshoot Tuya smart plug stuck offline. Be sure to follow the instructions that are attached to the article.