Sylvania Digital Photo frame is a pretty decent unit with decent displays and a quick setup. However, some users have recently been having issues with the Sylvania Digital Photo frame not working. This issue with the digital photo frame is pretty common and can usually be linked to a defective power adapter.
If you’re in the same boat with the Sylvania digital frame not working, then you can still do a few things about this situation. Here is a list of troubleshooting routines that will help you narrow down issues with the Sylvania digital photo frame not working. So, follow through with some of these methods to fix your digital frame.
Fixing Sylvania Digital Photo Frame Not Working
- Check The Condition Of The Power Adapter
You should start by inspecting the power adapter for possible issues. If the digital frame has been in your house for a long period and you didn’t give any attention to its maintenance, then there is a good chance that the adapter is in rough shape.
So, you should carefully check the adapter for possible damage along with the entire length of the cable. That will be enough to give you more perspective on the situation with the Sylvania digital photo frame not working.
- Power Cycle Your Frame
Power cycling the frame is the next thing that you need to consider when the Sylvania digital frame is not working. This might just be a minor bug or problem with a loose connection. So, if you’re sure that the adapter is in good shape, just remove it from the power source for a few moments and then plug it in again. That should be enough to power cycle the device, and hopefully, the digital frame will start responding immediately.
- Refresh Network Connection
Issues with the network connection will lead to the same situation, and you should try improving the signal strength to get ahead of the connection errors. Just reboot the router once and place it closer to the digital frame.
Make sure that there aren’t too many wireless accessories connected to the same router, and you can check the response from the digital frame afterward. If the issue is real with the network, it should be fixed as soon as the signal strength is improved.
- Use A Different Outlet
Issues with the power source can also cause problems, and you need to make sure that the outlet is in good shape to get the Sylvania Digital photo frame working again. This unit won’t work properly until the voltage supply from the power source is optimal. If you’ve not hired a technician for the maintenance of your electrical connections this year, then there is a decent chance that you’re in the same boat.
You shouldn’t try to mess with the wiring cluster yourself, and your first move should be to make use of a different outlet. That will give you more perspective on the issue, and you’ll be able to get the Sylvania digital photo frame working again in no time.
- Check For Damaged Sections
It is entirely possible that your digital photo frame is damaged. The Sylvania units are not that durable, and there are countless complaints of frames getting damaged after falling from the side table. So, if you’ve been in a similar situation with the digital frame, just contact the dealer about this issue. If your warranty is still valid, you might be able to get a replacement for your Sylvania digital photo frame.
- Try resetting The Device
On the other hand, if the unit is powered up and you’re sure that the hardware is in perfect shape, just go with the reset routine. This will wipe everything from your unit and reset it to factory settings. You will have to go through the whole setup routine from scratch, but there aren’t many other options when it comes to your situation. So, go ahead with the factory reset routine and set up your unit from scratch.
Overall, the issue should be fixed by a quick power cycle. The majority of users had to find a different outlet for their frames, and you just had to make sure that the power supply to the unit was optimal. That should be enough to help you with the digital frame.
Can anyone recommend a replacement digital photo frame that is reliable and not prone to the described problems that Sylvania was expected to have resolved before bring this product to market?
Please tell me where I can purchase a power cord for my Sylvania model. I have ordered several and the plug does NOT fit.
Thank you!
unit just won’t turn on when menu button held down for 3 seconds.