If you have an audio setup in your smart home, you should know exactly how frustrating it can be to end up encountering problems with it. Talking about this, users who have been using the Sonos Sub have mentioned how their device is not connecting for some reason.
While connectivity issues like these can happen due to various reasons, we will be using this article to go through all of them in detail. So, if you also wish to learn how you can fix this, here is everything that you will need to know:
How to Fix Sonos Sub Not Connecting?
- Checking the Ethernet Cable
If you have connected your Sub through an ethernet cable, then the first thing that you should check is whether the connection is secured. Ensure that the ethernet cable is fully inserted into both your Sonos Sub as well as the router.
If you can, try connecting the cable to any other port and see if that helps in your case. Also, you can try using any other ethernet cable to rule out the possibility of having a faulty cable.
- Restarting Your Router
Oftentimes, your connection can time out due to which you can have any of your smart devices have a hard time connecting to your router. When that happens, the safest thing that you can do is to quickly make your router go through a restart.
Though in your case, we recommend that you make a complete power cycle. To do this, you will have to keep your router turned off for anywhere around 30-60 seconds. As soon as time passes, you can then try turning on your router again.
- Connecting to the Correct Network
There’s also the chance that you might have connected your Sonos Sub to the wrong network. As there should be multiple networks available, you need to make sure that you are connecting your Sub device to your home network.
- Reset Sonos Sub
Another thing that you can do regarding the Sonos Sub is make it go through a reset. This will wipe out all the settings that you may have previously stored inside the device. AS a result, any misconfiguration or bug that might be leading to connection issues should get fixed.
If you aren’t aware of how you are supposed to reset a Sonos Sub, we recommend that you read through the user manual guide. You will simply need to unplug the power cord and hold down the button found on your device while reconnecting back the power cord.
- Range Issues
Another possibility for having connection issues with your Sonos Sub is a range issue. To be more specific, it could be that you have the device placed too far away from your router which is now resulting in potential range issues.
To prevent this from happening, you have to make sure that you place your Sonos Sub in the range of your router. Just in case, you can try putting both devices in the same room to see if that helps.
- Contact Support
If nothing seems to be working in your case, then the only other thing that you can safely try regarding the Sub is to get in touch with support. They should know why you are facing a connection issue along with the things that you can try to get fixed.
However, this will still require complete cooperation on your side as you will have to answer a few of the support team’s queries. Once you do, they should be able to suggest further solutions that you can try.
The Bottom Line:
Having your Sonos Sub not connecting can be pretty vexing. Though there is no definite reason why this may happen, it is still safe to try out every possible troubleshooting step that you can. For this reason, you should try following the instructions that have been laid out in the article above. Doing so should result in a quick fix.