Sonos One is the most feature-rich option offered by this brand at an affordable budget. You won’t have to increase your budget by a huge margin to add these smart speakers to your home. Moreover, the sound quality is out of this world, and you’ll enjoy a comprehensive streaming experience after setting up this device in your living room.
The only complaint that some owners have brought forward about Sonos One is regarding its microphone not working. The indicator won’t come on, and no input will be registered by the smart speakers. So, here are some details on how to fix the errors with the Sonos microphone not working.
Sonos Microphone Not Working
- Re-Enable Sonos Skill
If you’re missing controls with the Alexa voice commands, then there is a huge possibility that your Sonos skill is bugged. You need to make sure that your Sonos and Alexa accounts are connected properly and that your until is compatible with Alexa. Otherwise, you won’t be able to forward any smart commands through these smart speakers.
Luckily, removing the Sonos skill from the smart device and then quickly adding it again to the smart device will address all issues. So, disable the Sonos skills and then enable them again after a few moments after reconnecting the accounts.
- Reboot All Sonos Units
Sometimes, these bugs can present themselves when you power cycle one Sonos unit. If you’ve changed the location of a connected Playbar, then that is likely why you’ve been unable to get any performance out of the Sonos unit. The only fix here is to reboot everything and make sure that all of your Sonos units are connected to each other properly.
Issues with the Playbar can directly translate to configuration problems in the whole sound system. So, power cycle all the devices when you’re unable to access the microphone on your Sonos One or Sonos Move system.
- Make Sure Microphone Status Light Is On
The microphone status light should always be on when you’re trying to engage the speakers. Simply tapping the microphone button on Sonos One will enable or disable this status light. So, if the status light is off, you might have forgotten to turn the microphone on before accessing the smart commands.
You can fix this situation immediately by tapping on the microphone icon gently. It will only take a second, and you can further forward voice commands to control your devices.
- Try Updating Region & Language
The region and language settings on your Sonos One system can also be behind this situation with the microphone not working. At the moment, the Sonos controls offer support for only US English. So, if your region settings or language is not managed appropriately, then it is next to impossible to troubleshoot these errors. For this reason, you should open up the account settings through the Sonos controller application and update the language and region.
- Reset Sonos To Factory Settings
Another great method of addressing all software-related bugs is to reset the Sonos unit to factory settings. You will have to connect the Sonos One unit to all other accessories after the device resets, but it is your only option left to fix the microphone yourself. So, move forward with the reset and check the response from the microphone.
If the microphone starts to work, you can start to pair up the Sonos system with all other accessories in your smart home. It will take a few hours to set up the system completely if you have multiple smart devices in your household.
- Call Sonos Support For Help
Calling Sonos support is your best bet if your Sonos One system is in rough shape. There is absolutely nothing that you can do yourself to fix hardware issues. So, reach out to the experts and have them help you narrow down the problem. If Sonos One is indeed defective, then you can try claiming the warranty.
However, if the warranty has expired, then you can’t do much about the situation. You will have to set aside some money to purchase a new Sonos system. Other than that, you’re not left with many options with your current Sonos One unit when the microphone is not working.