Wireless multiroom speaker systems are the best way to enjoy music, podcasts, and other audio entertainment in many rooms at once, and we think Sonos is the best option.
On the other hand, it does not always act in the manner that one would anticipate. The inability of the lock screen controls to operate correctly is one of the most often encountered issues. In this article, we will go through how to troubleshoot and fix the issue of the Sonos lock screen controls not functioning.
Why Is Sonos Lock Screen Controls Not Working?
- Another Controller
A malfunctioning controller is one of the most likely reasons why the controls on your Sonos lock screen aren’t working correctly. If you change the controller, it is expected that you will address all your problems, including that the Sonos lock screen controls are not operating for you.
If you do not repair this issue, you will not be able to use the Sonos system. If the problem continues, the following procedures might help you find a workable solution.
- Reset the Sonos App
Reinstalling the Sonos app will enable you to revert to the default configuration, which will improve the overall performance of your Sonos system. Before attempting to reinstall the program, you should consider removing it and clearing its cache in order to fix the problem with the lock screen controls. You should now be able to fix the problem using this information.
- iOS problem
Since the upgrading to Airplay, Sonos has received a lot of criticism for getting rid of the lock screen controls. A few customers have reported that the lock screen controls on their iPad or other devices disappeared after they downloaded the Sonos app and upgraded the iOS programs on their devices.
In order to successfully restore lock-screen controls on iOS devices, we have found the following to be effective:
- Open the iOS Settings app and choose the Sonos app from the list of available options.
- The “Lock Screen Controls” setting is very certainly going to be activated.
- Make sure the setting is turned off.
- Reset your iOS device.
- Return to the previous screen where you were working in iOS Settings and choose the Sonos app.
- Ensure that the toggle for “Lock Screen Controls” is set to the “ON” position.
- These controls for the Sonos system will bring back to the device’s lock screen.
- AirPlay
If, after following the procedures above, the Sonos lock controls on your iPhone are still inoperable, you will need to do the same steps on the TV. You may turn off AirPlay by going into the settings of your Apple TV and selecting the “AirPlay and HomeKit” option. If the Samsung TV supports AirPlay, you will need to disable the AirPlay option inside the TV’s settings. After making these adjustments, you will need to restart the Sonos app.
- Androids Controls
Sonos allows you to control your system from the lock screen of your Android device. To enable control over the lock screen, go to the settings menu on your Android smartphone. Activate the control panel for the Android lock screen. From the Settings menu, choose the App Preferences option. In order to allow the display of alerts as well as the display of controls for the lock screen. You can adjust the volume of Sonos using the volume buttons on your Android smartphone, which you can access from the lock screen.
Lock Screen Limitations
In the following circumstances, the controls for the lock screen will not appear:
- There is a device that supports AirPlay that is not a Sonos.
- Disabling AirPlay on any endpoints that are not part of the Sonos system, such as Apple TVs and Apple AirPort base stations, is required in order to make the lock screen controls available while using Sonos.
- Another software available for iOS smartphones may be used to play music or videos.
- In combination with the iOS mobile device, a Bluetooth audio receiver that is not a Sonos product is being utilized.
- VoiceOver support has been activated specifically for your benefit.
- Bluetooth is used to establish a connection between the headphones and the iOS device.
When you are using an app that supports Sonos direct control or when you are streaming AirPlay music straight to Sonos, the constraints that were stated before do not apply. If the restrictions described above prevent the lock screen controls from showing on your iOS device, please implement one of the aforementioned solutions.