Compared to a traditional door lock, owning a keyless door lock eliminates the need for a key. Still, this does not mean that you can’t run into any sort of issues with the door lock. Talking about this, we have seen a couple of Sohomill keyless door lock owners complain about their device not working at all.
If you seem to have encountered the same issue on your end, then you have come to the right place! Using this article, we will be explaining everything that you will need to know about resolving the issue for good. So, let’s dive right in!
How To Fix Sohomill Keyless Door Lock Not Working?
- Power Issue
The first thing that could lead to your smart lock suddenly starting to act up is if it’s not getting sufficient power. If that is the case, then you will have to check whether the batteries on your smart lock are fully charged or not.
It is also possible that your smart lock might need new batteries. If that is the case, then we recommend that you start with ensuring that you get supported batteries for your door lock.
- Check For Obstruction
There’s also the chance for any possible obstruction which might be causing your smart lock to not work. In such cases, it is strongly advised that you start with checking for any kind of obstruction which may have caused problems for the smart lock.
To do so, you will have to remove the housing on your smart lock and thoroughly check all the gears as well as axles on the lock. You may also have to lubricate the door lock. Once you have made sure everything is working just as intended, all you have to do is to put everything back in its place.
- Reboot the Door Lock
Oftentimes, such issues can pop up as the result of something bugging out. As we have seen cases where this particular issue wasn’t the result of a hardware problem, we also recommend that you start by checking your door lock’s app as well as its settings.
Similarly, it is also possible that your door lock is simply in need of a power cycle. For those of you who aren’t aware of what a power cycle is, it only requires you to keep your device powered off for a couple of seconds before you turn it back on. Though ensure that the door lock is directly disconnected from the power supply during the time it’s turned off.
- Getting it Checked
If you still haven’t had any luck in getting the issue fixed, then there’s the possibility of a hardware fault or component failure. In either of the two cases, it is recommended that you don’t deal with this on your own.
Instead, you should be much better off by calling in a local technician and letting him have a look at the door lock. After checking the device, he should be able to suggest solutions or help repair the door lock for you.
- Getting in Touch With Support
Apart from getting help from a technician, you can also try calling customer support for help. As soon as the team reaches back to you, they should be able to advise more solutions that you can try to effectively get rid of your problem.
Still, if you are confused about anything at all, feel free to contact the support team for seeking out their advice.
The Bottom Line:
Sick with having your Sohomill keyless door lock not working at all? While this can happen due to several reasons, you should still be able to troubleshoot the problem if you follow the right procedure. This is precisely why we have listed some of the most effective ways you can troubleshoot the problem for good.
So, be sure to follow every detail that we have mentioned in the list above.