6 Things To Do If Your Smonet Door Lock Is Not Unlocking

The customer experience with the Smonet door lock has been pretty satisfactory up to this point.

As far as the basic functionality and the security of the lock are concerned, the Smonet door lock is pretty consistent.

You won’t find any bad reviews on the performance of this brand or the durability of its locks.

So, you can rest easy after installing the Smonet lock in your home. Hopefully, you won’t have to go through any hassle to install and configure this lock.

However, the installation process for the Smonet door lock is not that simple. You will occasionally run into issues like the Smonet door lock not unlocking, and it can take an extensive period to set up this system.

Smonet Door Lock Not Unlocking

The good thing is that you can rely on some basic troubleshooting steps to unlock the Smonet door lock.

You won’t have to immediately reach out to the experts if the Smonet door lock is not unlocking, and here is what you can do about the locked situation.

1. Use Admin Passcode 

One of the first things you should do when the Smonet door lock is not unlocked is to use the admin passcode to access the lock.

This passcode will help you bypass the basic programming errors, and you can then reset the passcode to easily unlock the unit any time you wish.

Programming bugs can often present themselves when you’re setting up multiple users or a new passcode. So, make sure to rely on the admin passcode to unlock the Smonet door lock.

You need to make sure that you’re not missing any input and that the door lock is responding perfectly to your commands.

This will help you get the Smonet door lock working again without further issues.

Most of the time, the issue is not serious at all, and you’re running into problems with adding the wrong password. So, if you’re in the same boat and not that sure about the password, carefully

From there, you can adjust and then readjust the response from the smart unit. Just make sure to write the code somewhere this time around.

Keeping notes on your phones might not be that secure, but you’re not left with many options.

Hopefully, there won’t be any hardware issues with the device, and you’ll be able to engage the smart system pretty easily by adding the new code.

So, keep that in mind and just check the issues with the code when you can’t seem to unlock the system.

2. Get New Battery

The battery on your Smonet door lock can also play into situations where the unit won’t respond to your input.

So, if you’re sure that the passcode is correct, then you need to look toward changing the battery in your Smonet unit.

You will need to source a 9 V pack for your smart system, but that can vary depending on the model you’re currently using.

For this reason, your main focus should be on installing a new battery in your Smonet system.

You can’t expect a lock to work when using a drained battery. So, keep that in mind and try out the new battery.

It will be a bit heavy on your budget, but you won’t have to install a replacement for a year. Just make sure to get a compatible unit, and don’t rely on cheaper brands for the new battery.

From there, the installation is fairly simple, and you can remove the top panel to access the battery compartment.

For more detailed instructions, you can always reach out to customer support or open up the owner’s manual. Either way, you need to limit installation errors.

3. Check Calibration

The calibration of the Smonet lock is another reason why it is not unlocked. If the door lock is not calibrated correctly, you will just be dealing with a half-open lock that is still stuck in the latch.

So, to avoid this situation, you should recalibrate the lock by going through admin configurations one more time.

It might take a bit of your time to perfectly calibrate the smart device, but you won’t have to deal with the same unlocking issues after the Smonet lock has been perfectly calibrated.

4. Fix Alignment Of Smonet Door Lock

The alignment of the Smonet door lock with the latch can also play into situations where your system won’t unlock properly.

If you’ve installed the unit yourself, then there is a decent possibility that you’re dealing with a similar situation.

So, you need to focus more on fixing the alignment of the Smonet door lock to get ahead of these issues.

Make sure that the striker can move in and out of the latch without any extra friction. Otherwise, the striker will remain stuck in the latch, and you won’t be able to unlock the door lock even after using the right passcode.

All your focus should be on streamlining the striker operations. It won’t take much effort, but you will be able to secure a consistent response from the door lock.

Ideally, the issue will be fixed once you’re sure about the engagement and disengagement of the striker.

If there are any hardware issues with the striker, then that can be a bit complicated to fix. You can’t really rely on any quick fixes here and will have to switch to a replacement.

Even if you go to a repair center, a replacement striker will be needed to get ahead of this error.

So, keep that in mind and get yourself a new striker to get through this error with the door not unlocking.

Hopefully, you’ll be able to get a replacement for free if the warranty is valid. However, if that is not the case, then you’ll have to extend your budget for this replacement.

5. Check For Obstructions 

Obstructions in the latch or door hinge also have an impact on the Smonet door not unlocking.

If you’re sure that there are no power-related issues with the Smonet door lock, then you have to check for physical obstruction.

It is true that programming bugs can play into situations where the door won’t unlock, but you should still check the hinges and the latch for possible issues.

Otherwise, you won’t be able to get the system working again even after power cycling the smart door lock.

6. Reset Smonet Door Lock

At this stage, there is no other option left but to reset the Smonet door lock to the factory setting.

That will set everything back to default, and you’ll have to go through every setting again.

It won’t take more than a few minutes, and you will have to power cycle the door lock as you’re going through the reset procedure.

So, open up the manual and follow the reset guide step by step to avoid any issues with the smart system.

The process can vary depending on the model of the Smonet door lock installed in your home.

You can further reach out to the customer support experts working at this brand to get through the reset process.

They will make the troubleshooting process much easier for you. Seeking help from a professional is always a good idea when you can’t seem to narrow down the issue yourself.

So, if you’re in the same bot with this unit, try asking the experts. They will make sure that the issue with this unit is fixed in no time.

So, if you’re not that sold on spending hours of your time just to isolate a minor problem with the lock, just contact the official support. Hopefully, you won’t have to deal with further issues.

Wrapping Up

There are a ton of reasons that can play into the Smonet door lock not unlocking. Even if you’re sure about the engagement of the unit and the installation, it can take a while to manage this system.

So, make sure to follow through with the instructions above to address these errors.

In most cases, the fix is not that complicated. As long as you’re sure about the condition of the lock, a few tweaks in the lock configurations will do the trick.

So, there is no need to worry about going through all of these extensive steps.

However, the situation can be entirely different when the lock is damaged. It all comes down to the final condition of the lock.

You can further improve the operating efficiency by seeking help from the support team.

They will make it easier for you to narrow down the problem. So, keep that in mind and browse through all of the pointers here if you’re looking for a better perspective.

Hopefully, you won’t have to waste much time trying to adjust the system accordingly.