SimpliSafe Key Fob Not Working: 5 Ways To Fix

SimpliSafe offers one of the most reliable ways to protect your smart home. They have a wide range of devices, each aimed at offering you a secure and happy life.

Through their products, you can rest assured that both your house and the ones you love are protected.

While spending a bit of budget on security units is not a bad idea, SimpliSafe promises users a reasonable price tag along with an amazing set of features.

So, you will get the ideal performance out of every single unit without worrying about any long-term issues.

It goes without saying that you have the ability to monitor your house at all times.

But even when you are not, the monitoring team at SimpliSafe will monitor you 24/7 and will let you know as soon as they see something out of order. In a dangerous situation, they will also dispatch the police.

So, if you’re planning on upgrading the security system in your house, going with SimpliSafe might just be the ideal option.

You will be pretty happy with this purchase and won’t feel the need to upgrade for years, if not decades. 

How To Fix SimpliSafe Key Fob Not Working?

Many users have reported having problems with the SimpliSafe Key Fob. Most of them are saying that their SimpliSafe Key Fob is not working at all.

This is why most of them are worried and have no idea what they can do in order to fix this issue.

If you are also someone who is stuck in the same situation, then you need not worry. With the help of this article, we will be explaining how you can fix this problem.

1. Reinstall Your Key Fob

It is possible that you made an error during the installation or while setting up your Key Fob. If that is true, then you will have to go through the setup again.

In order to install a Key Fob after removing it, follow these steps:

1. Under Menu, insert your Master PIN
2. Go to Devices
3. Navigate to Key Fob
4. Choose Add
5. Press and hold down the red panic button situated on the top of the Key Fob. Make sure you hold for at least 2 seconds. Releasing the button will then add it to your system.
6. Name your Key Fob into anything you like
7. Check The Button

Sometimes, the issue is with the button, and the situation is not that serious.

If you keep this fob in your purse or drawer, it is not that rare for dust and grime to clog up the system. So, you will need to go about fixing the unit accordingly.

Otherwise, the situation can become fairly difficult to manage, and you will not get any viable pointers.

So, be sure to clean up the fob accordingly. Some owners found that blasting the fob with compressed air is more than enough to help limit these errors. 

From there, you can go about cleaning the sides with a q tip and that will help you with the grime.

Ideally, all errors will be addressed as soon as you’re through with the cleaning cycle, and you will be able to get a decent response from the key fob.

2. Try Naming The Key Fob

Some owners also pointed out that naming the key fob helped them address these minor complications.

So, if you’re in the same boat, we suggest that you proceed with naming the key fob to avoid more issues down the road.

It all comes down to how you’re planning on fixing the situation, and naming the key fob might just be the right fix.

If everything goes well, you will be able to access the controls accordingly, and the key fob will be able to arm and disarm the main system accordingly.

All that you need to do is to access the setup mode by going through the menu option and then selecting the setup option to access the naming features.

From there, you just have to hold down on the panic button located on the top end, and you can name the unit accordingly.

Sometimes, the owners can get confused about the panic button, but it will be present at the end, and you should never use it at random.

So, be sure to go through the setup routine first and then hold down on the button for about 5 seconds to not worry about accidentally engaging the smart features. 

3. Check The Main System

It is also possible that the issue is with your security system and not the fob itself. So, if you’re not able to get any response from the fob, now might be a good time to adjust the system accordingly.

You will not be able to get any response as long as there are issues with the security system itself.

So, to limit these issues, you will need to check up on the security system and cycle power through it once.

Resetting the system is not a recommended option here, as that will wipe all of the configurations. For this reason, you should only rely on a power cycle routine to get through these errors.

From there, you can check up on the performance from the fob one more time.

More often than not, you will be able to address the issues right here, and you won’t have to deal with more complications.

So, be sure to follow through with these pointers and try to adjust the unit accordingly.

On the other hand, if you’re sure that the issue is not related to the main system, then there is a good possibility that your device is faulty.

There are no quick fixes when it comes to addressing the situation with a faulty device, and you will have to go through quite an extensive route to get a new unit. 

4. Faulty Device

A not-that-uncommon reason for this issue could be a faulty device. Weirdly enough, we have seen dozens of users receiving faulty devices.

Most of them mentioned how their device lasted for a week or a month at its very best. For others, the device didn’t work right from the start.

If you do have a faulty device, then you can’t do anything about it by yourself. In this scenario, you will have to follow the dealer support guidelines and proceed with a warranty claim.

You don’t have to go through the situation on your own, and getting a new unit is the best idea.

It will take you a bit of time to get the right response. However, there are no other methods or quick workarounds that can help you fix a broken device.

A good method to speed up this process is to provide the dealer with valid proof of purchase. So, be sure to do that as well when claiming the warranty.

5. Contact Support

If you have tried everything, and the warranty has expired, you may as well have a faulty device or a technical issue that can’t be claimed.

Either way, you will have to call the support team. They will first help you narrow down these issues and guide you through the situation accordingly.

However, if the issue is found to be genuine and you’re not to blame for the key fob damages, then you can get a new unit pretty easily.

All that you need to do is to explain your end and then wait for responses from the official support team. 

Hopefully, you will not have to go through all of this hassle, and the unit will be fixed as soon as you install it one more time.

On the other hand, if you were unsuccessful with all of these pointers, then there is not much that you can do on your own, and seeking official support might be the only move.

The Bottom Line

In this article, we have listed the different ways how you can fix the SimpliSafe Key Fob not working.

In order to resolve the issue, simply follow the instructions written in the article. Most of the time, all you’ll need to do is to install the fob one more time.

That will be more than enough to refresh the system, and you will be able to get a decent response from the fob.

However, there is always a chance that the device is defective, and you will have to reach out to the official team about a replacement. There are no quick fixes in these situations.

So, instead of trying to go at the fix on your own, you should just leave this job to the professionals.

All that you need to do is to list the issues with the unit and then proceed with following the pointers explained by the professionals. 

If your claim is valid, the warranty deal on this unit will be more than enough to help you grab a fresh piece.

From there, you can go about making use of this new unit accordingly, and you will not have to deal with more complications as long as you keep this one in good shape.