Shark Robot Vacuum is pretty decent when it comes to cleaning performance, but users still struggle to get these units connected to Wi-Fi. You’ll also be annoyed when the robot won’t respond to any wireless controls and the initial configurations take up hours of your time. Most of the time, these issues with the robot not connecting to Wi-Fi are pretty standard and not that hard to fix.
So, if you’re in a situation where the cleaning robot vacuum is not connecting to Wi-Fi, just follow through with some of these basic troubleshooting steps. Hopefully, you won’t have to worry about the connectivity problems with the smart unit again.
Shark Robot Vacuum Not Connecting to Wi-Fi
- Try A Different Phone
In almost all cases, owners had to try a different mobile device or reset the application to get the Shark Robot Vacuum connected to Wi-Fi. If you’re using an outdated OS, then you’re likely in the same situation, and trying a different phone will help you address this complication. So, just grab a different phone and then check the response from the Robot. It should connect to the network if the OS is not outdated and the application is on the latest version.
- Reboot Shark Robot
Sometimes, this bug with the Shark robot vacuums not connecting to Wi-Fi can be fixed by rebooting the cleaning unit. So, you should just power down the robot completely and wait a few minutes before powering it back up.
That should be enough to get the Shark robot vacuum connected to the network. Hopefully, you won’t have to bother with further fixes, and the cleaning robot will connect to your home network. Otherwise, you’ll have to troubleshoot the router for possible issues with the signal strength and channel broadcast.
- Refresh Network Connection
At this point, there is no harm in refreshing the network connection by power cycling the router. You don’t have to update any configurations, and just refreshing the network connection should be enough to get the Shark Robot Vacuum connected to Wi-Fi.
So, just remove the power cord from the outlet and wait for a few minutes before connecting the outlet one more time. Once the router boots back up, you can proceed with the network connection one more time.
- Check Channel Bandwidth
The issue with the Shark robot vacuums not connecting to Wi-Fi is also sometimes related to the 5.0 GHz network. If you’re in the same situation and the network router is only broadcasting the 5.0 GHz band, then you need to switch it back to 2.4 GHz. Smart devices like the Shark Robot can’t work with 5.0 GHz channels, and even if you’re using a dual-band router, there is no harm in switching the channel to 2.4 GHz only.
That way, it will be easier for the device to isolate the network and also connect with the router. So, limit the channel bandwidth and then check the response from the router. Ideally, that will fix the issue with your channel bandwidth.
- Reduce Distance Between Router & Robot
Weak signal strength will also lead to the same situation with the cleaning robot, and you should focus more on reducing the distance and interferences from other smart devices. That should improve the signal strength, and keeping the cleaning robot within a 30 ft radius of your router will help you with optimal performance.
The range can vary from router to router, and you can get more details on the effective radius of your device by going through the manual one time. In most situations, 30 to 40 ft is the sweet spot, and you won’t have any issues as long as the robot is not out of range.
- Remove Extra Accessories
Lastly, limiting the number of wireless accessories connected to the same router can also help with this issue. So, if you have a ton of smart devices connected to the same network, it is not a bad idea to remove the extra accessories. You need to either purchase an extension or upgrade your network for these accessories. If the issue is not fixed even after going through all of these solutions, then your best bet is to contact customer support to help you with this situation.
mine was disconnecting all the time, went into router settings and I changed the broadcast channel for the 2.4 . I found that all the neighbors were using the same channel with a free app. I’ve finally got it to stop losing signal…. might work for you