With massive support from the customers, Schlage is one of the security giants in the market. There isn’t a brand that can compete with the portfolio kept by Schlage. So, if you’re unsure about which smart deadbolt to choose for your home, going through the Schlage locks should be your first option. It is not that hard to find a model that perfectly matches your security and accessibility requirements.
Recently, customers have mentioned some complaints about one of the most in-demand models, Schlage BE375, not working. If you’re running into complications with the same unit, then these solutions should eliminate the functionality issues.
Schlage BE375 Not Working
- Get New Batteries
Almost all the time, users running into issues with the Schlage BE375 report that the issue is linked to the low battery levels in the system. So, getting new batteries for the Schlage lock is almost guaranteed to fix the performance issues with the lock. Just make sure to source compatible batteries and check the battery connection to eliminate any power-related issues.
If the battery connections are out of place, just push them back into place and clean them up a bit. This will streamline the power flow in the lock, and you won’t run into the same issues for a long period.
- Check Configurations
The current mode configurations on the unit can also impact the performance eleven when your device is working perfectly. If you don’t know much about the unit, then sticking with the vacation mode can lock up the system even when you have the right code.
So, checking the current mode on the Schlage lock and switching to the normal mode of the device won’t work. As long as there aren’t any hardware-related issues, the unit should be fixed at this point.
- Reset Schlage
If you believe that there are bugs in the system, then resetting the lock is the only option left. To reset the lock, you will need the programming code through the owner’s manual. After using the default code, you can reconnect the battery connections while pressing down on the Schlage button. That will fix everything with your BE375 not working.
- Check Installation
Sometimes improper installation of the lock can also create these problems. So, if the deadbolt is not engaging all the way through, then you’ve installed the lock incorrectly. Check the orientation of the deadbolt and make sure that the system is calibrated properly. Seeking guidance from a general contractor will also improve this situation with the Schlage lock.
- Call Schlage
You should also call Schlage support if the lock is not fixed at this stage. While this brand ensures that there are no defects in the system, you can occasionally run into reports on defective locks. So, to figure out the issue, call Schlage support, and they will help you narrow down on the actual issue. That will make troubleshooting much easier, and the system will be fixed in no time. Otherwise, you should forward a warranty claim to get a fresh replacement.