The installation of the camera isn’t always the easiest, even when you’re relying on brands like Reolink. You need to make sure that the camera view is not restricted and that there is sufficient space ahead of the camera. Otherwise, the camera will lose focus, and you’ll see a ton of customers complaining about the Reolink camera not focusing.
If you’re in the same boat with the Reolink camera and it won’t present a clear video, then here are some possible troubleshooting steps. Overall, the video quality of Reolink cameras is pretty great, and you’ll be able to get the optimal results by going through some of these troubleshooting methods.
Fixing Reolink Camera Not Focusing
- Find A Better Spot
When the Reolink camera is not focusing, you just have to find a better spot for the camera. There is no point in permanently mounting the camera before checking the video quality and target region. So, you should just move the camera to a different location and then check the response from the unit. In most conditions, you won’t have to do anything more than switch the mounting space, and the focus issues will be fixed.
- Change Camera Orientation
Sometimes, it is the camera lens that is not in perfect condition, and you should try wiping away smudges from the camera. That should help you with the Reolink unit, and you’ll be able to secure an optimal response from the unit in no time. Make sure that the camera is not pointing towards any mirrored surface, and then check the response from the security unit.
The video quality can get blurry when the camera is placed in direct sunlight, and your best bet is to slightly angle the lens so that you’re not getting any blur. So, adjust the orientation of the camera lens and then check the video quality one more time.
- Remove Secondary Light Sources
The presence of too many light sources will also create a blurry image. Even when you’ve managed everything perfectly, too many lights in the target region will only impact the camera quality. So, to avoid these issues, you need to turn down the lights a bit and then check the video quality again. Most often than not, the issue will be fixed when the lights are turned off. Hopefully, you won’t have to bother with reinstalling the camera in the room.
- Power Cycle Your Camera
At this point, you should try to narrow down the issue to programming issues. Simply removing the power from your Reolink unit and then powering it up again should address the focus issues. It will take a bit of your time, but there is a good chance that you won’t have to bother with the same problem once the camera boots back up.
- Try Manual Zoom Features
Some users also pointed out that you can rely on the manual zooming features to address this situation with the Reolink camera not focusing. So, head over to the smart application after connecting the application, and then try to adjust the manual zoom. Most of the time, small adjustments to the zoom will adjust the exposure, and you won’t have to worry about blurred images again.
If there are no hardware issues with the unit, then the problem will be fixed at this point. However, you can still try to hard reset the unit to further isolate the issue with the Reolink camera not focusing. You’ll have to go through all the configurations again, but there is a good chance that all minor focusing issues will be fixed once the camera resets to factory settings.
- Check For Hardware Issues
There is always a possibility that you’re dealing with a defective unit that needs to be replaced. So, reach out to the dealer if the issue with the blurry video is not fixed at this stage. The warranty is good for the whole year, and if your purchase was recent, it shouldn’t be that difficult to get a replacement.
All you have to do is to check the camera lens and then call the dealer regarding this issue. Once the claim has been verified, it won’t take more than a few working days to secure a new camera.