A smart sprinkler system is one of the many ways through which you can provide water to your garden. While there are so many options to choose from in the market, the RainPoint is one of the finest options to possibly go for.
Still, you can end up facing trouble while operating such devices every now and then. At times like these, it is crucial that you understand how you can troubleshoot the problem. For this reason, we will be listing some of the most effective ways you can follow to get rid of the issue:
Fixing RainPoint Device Offline:
- Restart Your Router
As the device going offline means that your RainPoint is having a hard time connecting to your network, we recommend starting with the router. More specifically, the first thing that you will need to do is to try restarting your router.
Ensure that you make the router go through a complete power cycle. To do this, ensure that you keep your router turned off for 20-30 seconds while keeping it unplugged from any power source. Afterward, attempt to plug the router back into power and turn it on. Check if the RainPoint device goes online.
- Changing Network Band
If restarting didn’t help in your case, then the next thing which you can try is to change your network band. For those of you who aren’t aware of how you are supposed to do this, you will have to access your router settings. Under the Wi-Fi settings, you will see an option for changing to either 5GHz network band or 2.4GHz network band.
We recommend swapping to 2.4GHz Wi-Fi. Once you do this, make sure that you save these changes as your router should go for a quick restart afterward.
- Issues with Internet
It is also possible that you might be facing some sort of issues with your current home network. You should be able to test your internet by running an internet speed test. You can also try simply browsing the internet using any device that is connected to your home network.
If you do detect any kind of problems with the network, you will have to take this to your Internet Service Provider. They should help you get the issue fixed in 1-2 days after inspecting your network’s status.
- Using a Different Network
As stated above, problems with your network can be the prime reason behind your RainPoint device going offline. To ensure that this does not happen, you must make sure there aren’t any existing problems with your home internet.
As a temporary fix, you can try connecting your RainPoint device to any other network that might be available. If you have access to a secondary Wi-Fi network, we definitely recommend testing it out as it should be able to filter out whether you have an internet issue or not.
- Getting In Contact With Support
If you are still getting your device to show offline status even after troubleshooting the internet, then there’s a good chance that you are dealing with a technical problem. For instance, it could be that the RainPoint servers are offline. In such cases, there’s really nothing you can do except wait.
Still, we strongly advise getting in touch with support. If there is any problem as stated earlier, they should let you know about it. Even if there isn’t, they will still be able to suggest what things you should do next for troubleshooting the device. So, make sure that you follow all the instructions that they mention.
The Bottom Line:
Annoyed with your RainPoint device going offline? Most of the time, this can be caused because of a network problem. This is why the first thing we suggest you do is to make sure that your internet is working completely fine. You may contact your ISP for the purpose. Once you have rooted that out, the next thing you will need is to directly contact RainPoint’s support for help.