During the registration process, your Petcube may flash orange if you provide an incorrect password for the wireless network in your house. Use the Petcube app and go to the home network when registering the device in order to make changes.
Launch the Petcube app, go to the Home page, hit Settings, and then click on Wi-Fi to make changes to it. After turning on your pet cube, you will need to wait one minute for it to begin operating.
Find the little hole below the USB port on the left side of your Petcube, slip the reset pin into it, push it down for three seconds until the light goes green, and then follow the instructions that appear on the screen. The reset pin comes with your Petcube.
Why Is Petcube Flashing Orange?
Orange light blinking slowly
If you see an orange LED light that blinks gradually, this means that the device was successfully connected to your wireless network; nevertheless, the router will not allow the Petcube to access the Internet. It’s possible that this is the result of the security settings on your router, such as a firewall or MAC address filtering.
Orange light blinking rapidly
Therefore, if you observe an orange light that is flashing rapidly on your Petcube camera, you should not disconnect the device or try to restart it.
Pulsing Orange
Your Petcube is unable to access the Internet despite the fact that it is attached to a wireless access point; this is because the security settings on your network restrict it. We ask that you double verify that the firewall, MAC address filtering, and any other security settings on your router are not preventing the Petcube from functioning properly.
When the firmware update has been successfully loaded into your Petcube camera, you will get a second application alert informing you that your camera’s firmware has been updated to the most current version.
If the orange LED on your Petcube has been flashing continuously for more than 15 minutes, please get in touch with our customer service team.
If that doesn’t help, we have a few more potential explanations for why this is occurring below.
1. Wrong Router
There is a possibility that you are using an Xfinity or FiOS router that has been set up to send data using the VEP encryption mode. This mode is not supported by Petcube due to security concerns. You should instead make use of the more recent WPA and WPA2 encryption technologies, which aim to provide superior levels of wireless data encryption compared to WEP.
We suggest that you improve your security and encryption to WPA and WPA2, which will not need you to reconnect the devices to the network or change your password. If you decide to take this course of action, you will not be required to change your password. Contacting your Internet service provider (ISP), looking at the bottom of your router (which will generally offer the username and password for the router settings), or contacting Petco customer service are all options for gaining access to your router’s configuration settings.
2. Security Settings
It’s possible that your router has specific security settings, like a firewall or Chris filtering, that cause the orange light on your Petcube to blink. These settings prohibit the Petcube from connecting to the Internet. Therefore, they cause the flashing glare. If you need assistance, you may get in touch with the customer care department of your Internet service provider or your bed manufacturer.
3. VPS Pin
You have a VPS pin on your router, which acts as a backup Wi-Fi password; however, Red Cube does not let you to use it because of security issues owing to the fact that it is seen as a network weakness. This problem may be resolved if you contact both the customer assistance for Petcube as well as the customer support for your Internet service provider.