Along with the doorbells, Ring also offers many other security products like security cameras. The motion detection features on Ring products are very decent, and you won’t have to deal with a lot of false alerts. This is especially true if you set up the camera correctly.
Similarly, there is no guarantee that you won’t run into a few false alerts from time to time when you’re installing the unit yourself.
It takes a few seconds for Ring devices to send notifications to the mobile application when they detect motion.
However, if the application permissions are restricted, and you’re not able to get any response from the unit, then this will point toward configuration issues.
How to Fix Orbs On a Ring Camera?
So, you’ll have to go through a bit of troubleshooting if you’re setting up the camera for the first time.
With that said, there are some other bugs with the Ring unit that have been bothering the customers recently.
A lot of customers have been wondering about the orbs that keep appearing on the Ring camera. Let’s discuss what these orbs are and what you can do about removing them.
- Turn Off Night Vision
The orbs that you keep seeing on the camera are usually bugs or dust particles, and the light gets reflected from them, which is why you only see an orb floating around in your camera.
There is nothing wrong with your device, and it is just that there are a lot of bugs that become active at night.
So many people get annoyed when these bugs trigger the motion detection feature on your smart camera.
To fix this problem, you will need to use a bug spray or turn off the IR in night vision mode. That should improve your situation, and you won’t have to deal with these orbs again. You can also try changing the sensitivity of your motion detection feature if you keep waking up because of the alerts.
- Clean Camera Lens
It is also possible that your camera lens is dirty or there is a spider web on your camera. In any case, users pointed out that they were able to fix the issue by cleaning their camera lenses.
So, if you haven’t cleaned the smart camera in a long time, then this might be the right opportunity to do so. Not only will it improve the orb’s situation, but it will also improve the video quality of your smart camera.
Make sure to also clean the surroundings of the camera, as dust particles can also create a similar effect. Overall, there is no need to worry about the orbs, and your device is working perfectly.
But if you’re bent on fixing the orbs problem, then you’ll have to take care of the bugs and the dust. That will surely fix the orbs problem for your Ring camera.
- Adjust Camera Sensitivity
Sometimes, all that you need to do to avoid these bugs is to adjust the camera sensitivity. It will take you a bit of time to get through the adjustment, but you’re not left with many options. So, all that you have to do is to go about reducing the sensitivity.
This issue with the orbs appearing on the unit is only common for owners that have the motion detection sensitivity set up too high.
So, if you’re in the same boat, you will run into a ton of false alerts along with the orbs appearing on the camera.
The only reasonable thing to do here is to access the application, open up device controls, and then turn down the sensitivity by a small margin.
It will take you a bit of time, but you will surely be able to get a robust response out of the system when the sensitivity side of things is managed properly.
All that you have to do is to make sure that the presence of the bugs is not detected by the camera, and finding that sweet spot will help you with optimal performance. From there, you don’t have to worry about the same orbs again.
- Change Placement Of The Camera
The issue might just be with the placement of the camera. If there are obstructions on either side of the camera and the exposure is limited, then the camera will engage in the night vision mode more often.
This will be caused by poor lighting conditions, and you need to change the placement of the camera.
All that you’re trying to do here is to find a better spot that doesn’t present these issues. Make sure that both sides are clear of obstructions and that the feed is completely clear. From there, you can go about removing spider webs around the region, and you will be sorted.
Hopefully, all errors with the unit will be addressed right here, and you will not have to worry about more complications when it comes to adjusting the placement of the camera.
You can also get help from an expert to help you here if you’re not sure about the installation.
- A Reset Might Help
At this point, you’re better off with a quick reset. It will wipe away all of the configurations, and you will have to set up the unit from scratch.
However, you’re not left with many options at this stage, and you need to get pointers from an expert about this issue.
At least you will be sure that the issue is not related to the programming side of things after proceeding with the reset, and you can go about the adjustments accordingly. So, it all comes down to how you’re planning on addressing the situation.
From there, you can also check the unit for hardware damage or seek help from the official support team.
There is no point in spending hours of your time trying to adjust the unit when you’re not even sure about the issue.
Ring maintains a complete panel of experts that can help you here, and all that you need to do is to reach out to them and then explain your end.
These experts will be more than happy to assist you through the minor complications when it comes to managing the Ring system.
- Check For Lens Damage
One more thing to keep in mind here is that if the lens is damaged or shows an orb all of the time, then the situation can be a bit more complicated to deal with. There is a good chance that the lens is damaged or there is some other defect on the camera.
The best thing that you can do here is to claim the warranty after thoroughly checking up on the lens. The dealer support behind this brand is not that bad, and if you have a decent claim, then you will get a new unit in no time.
All that you need to do is to forward the complaint and then explain the situation to the dealer. He will inquire a bit more and then start the verification of your purchase on his end. From there, you can expect to get a new unit within the week.
So, don’t hesitate to reach out when you’re stuck in these errors, and you will be sorted. Similarly, you can also get in touch with the official Ring Support.
- Ask Ring Support
If you believe that there is something wrong with your smart camera and there are no bugs in the vicinity, then you can ask the support members for help.
They can help you isolate the real cause of this problem. That way, you can confirm your suspicion by asking professional support members. If there is something wrong with your Ring camera, then they will guide you through possible troubleshooting methods.
In the meanwhile, it is best to ignore these orbs if they are not annoying you that much. Cleaning the camera and using a bug spray will improve the orbs situation, but you will still see some from time to time.
Wrapping Up
Struggling with orbs on the Ring Camera? Just go through the fixes listed here, and you will be sorted in no time. There is no need to get worried about your house being haunted, as these orbs are just small bugs getting detected through the camera.
This is especially true when you have the night vision mode engaged. So, be sure to keep that in mind and don’t get worried about the detection of bugs moving across the camera lens.
Most of the time, turning off the night vision mode, adjusting the sensitivity, and cleaning the lens will have you sorted.
From there, you can also consider a reset to help you address minor programming errors. Hopefully, all errors will be addressed right here, and you will not have to deal with the same complications.
However, if the orbs are stationary and won’t go away even in the morning, then your lens might be damaged.
These issues are not that rare, and owners occasionally damage their cameras when installing a new system. If you’re in the same boat and not that sure about the camera,