Over the past few years, the smart lock has become more of a necessity inside every house.
As these products help offer extra security over your house, they have grown in popularity ever since. As a result, countless companies are offering these smart locks.
At the same time, we seem to have been receiving complaints from several users about these smart locks acting up. Having said that, we have noticed a common query regarding the Oaks door lock not working.
There are a ton of issues that can play here, from the basic power supply to the configurations and the installation of the unit.
So, you will have to go through quite a few troubleshooting methods to figure out the issue. Hopefully, you won’t have to struggle much with the system.
To help resolve such problems, we will be listing some solutions that can be tried out. Here are all of them mentioned down below:
Fixing Oaks Door Lock Not Working
1. Checking Your Batteries
Whenever you notice anything wrong with your smart lock, you should start by checking if the batteries on your device are working like they are supposed to.
Typically, smart locks that are running low on batteries won’t function at all, as these require an adequate amount of power to work.
This is why you have to make sure that the batteries are fully charged on these locks. Also, if the batteries aren’t well maintained, they might need a complete replacement instead.
Here, you need to make sure that you’re purchasing compatible batteries and installing them correctly.
The engagement of the battery in the compartment will make all the difference, and you will not be able to get any response otherwise.
So, all that you need to do here is to check the batteries and then fix the power supply to the unit. That will be more than enough to help you through these complications.
From there, you can go about fixing the issues accordingly without worrying about more errors down the road.
2. Inspecting the App
The biggest difference between a smart lock compared to a traditional lock is the accommodation of a smart app. As a result, you can often face issues with your lock because of the app.
We strongly advise that you thoroughly check your application and ensure there isn’t anything wrong with your device.
Just to be safe, we suggest that you completely reinstall the app and go through the setup process again. This will make sure that you aren’t facing any kind of bugs from the app.
3. Check Your Door and Lock
Another thing that you are supposed to check is the door handle as well as the hinges. What you are looking for is any possible obstruction that might be causing your door lock to act up.
If you do manage to find anything out of order, ensure that you attempt to remove it.
At the same time, we recommend checking the door lock as well.
Try filtering out any possible reason why your door lock might not be working. Fixing the alignment of the door lock relative to the frame can make all the difference in some cases.
If you’ve installed the unit yourself, then you’re likely dealing with installation issues as well.
We suggest that you take care of the alignment and check on the striker engagement. If there seem to be alignment issues, you will not be able to get the lock to engage or disengage properly.
4. Check For Hardware Issues
At this point, you should also check the lock for hardware issues. If the lock seems to be a bit rough and the frame has visible damage, then you need to report this to the local authorities before anything else.
There is a chance that someone was trying to break in and ended up damaging the lock.
After reporting the event and having the authorities check your household for intruders, you can proceed with replacing the lock.
You can’t rely on any DIY or quick solutions to fix a unit that has been tampered with. So, if you’re in the same boat, either try claiming the warranty or get a new one.
There is no need to hold off on the purchase, and you should get a new lock right away.
This is especially true if you live in a high-risk region. So, stay on the safer end and have a new lock installed by an expert.
We would also recommend that you upgrade the security system with some cameras so that you can catch the intruders in action.
That will not only help you get a better hang of the situation but will also make your neighborhood safer.
5. Resetting Door Lock
Under most circumstances, resetting the door lock helped make the door lock start working again.
This is why we also recommend that you try resetting your door lock, which should make sure that your device starts working again.
Though if you aren’t aware of how a door lock is supposed to be reset, you can always refer to the user manual guide.
It should include all the instructions regarding the steps involved in resetting a device.
If you’re sure that there are no hardware issues with the unit and the system was installed properly, then the only logical explanation is that you’re running into programming issues.
The only fix for programming issues is to reset the lock back to factory settings.
You will not be able to fix up the unit otherwise, and identifying the problems with the unit can be pretty challenging at times.
So, be sure to keep that in mind when you can’t seem to get a response from the door lock and it keeps on malfunctioning.
Ideally, a reset will help you get ahead of all of the minor complications, and you will be able to secure a decent response from the smart lock.
However, if you’re not that sold on the idea of resetting the lock and losing all of the configurations, then there is no harm in power cycling the unit once.
That might save you from losing all of the configurations, and you still have a decent shot at fixing the programming errors.
6. Power Cycle
You can also try making your smart lock go through an entire power cycle. To do this, you have to keep your device turned off by completely plugging it off from the power supply.
Ensure that your device remains turned off for a few seconds before you turn it back on.
Once the power cycle completes, check if your smart lock starts working again. This is one of the most viable methods when it comes to fixing minor programming errors.
So, be sure to test out this routine, and you might just save yourself the hassle of getting the unit replaced.
7. Seeking Expert Help
If you still haven’t gotten around to resolving the problem, then your only option would be to seek help from an expert.
Try contacting any local repair person and ask him for help on the matter.
Similarly, he should be able to have a better look at the smart lock and figure out any kind of problems with the component of the smart lock.
Similarly, if the purchase of the lock was recent, then you can address the issue by claiming the warranty.
All that you need to do is to reach out to the dealer and have him provide you with a new unit. There are no quick fixes here, and you will have to demand a fresh piece.
Most of the time, that will not be a hard task, and the dealer will verify your claim right away.
From there, you can expect to get a new piece within the same week. Just make sure to get this one installed by an expert to avoid more issues down the road.
The Bottom Line:
Is your Oaks door lock not working? In most cases, this happens whenever there is an issue with your batteries.
However, if you have already made sure that all of your batteries are fully charged, we recommend that you try checking your smart lock as well as your smart app.
Likewise, if you wish to learn more about this, we strongly advise that you keep following all the details that you can see in the article above.
If you’re lucky, the fix will be as simple as checking on the basic power supply from the power source.
However, if you’re stuck in the same issue even after going through this basic troubleshooting guide, then you should call in the experts.
There might be something wrong with the lock itself, and you can’t do much when the hardware is damaged.
For this reason, you need to leave this job to the experts and let them take care of the issue.
It will take a bit of time, but you will be able to secure a fresh piece after going through with a warranty claim. This brand is pretty decent, and you won’t have a hard time trying to secure a fresh unit.