Finding the right smart system for your home can be a long and complicated process. There are just so many things that you need to consider to pick a good brand for your home. It is true that premium products bring better performance to your home, but you can save a lot of money on some good value brands in the market. So, if you’re not working with a generous budget, make sure to seek help from local experts for a better perspective.
With that said, a few users have asked about the Nexia device not being connected. If you’re stuck in a similar situation and don’t know how to maneuver through this issue, then the following methods should help.
Fixing Nexia Device Not Being Connected
- Reboot Thermostat
The quickest and easiest method of fixing this issue with your smart unit is to reboot the thermostat. If there are no hardware or wiring problems with the device, it should fix the connection problems, and the bridge will start working perfectly. So, make sure to go through the rebooting process for the thermostat if you’re running into connection issues between the bridge and your smart devices.
All you need to do is switch the HVAC system off and then reboot the thermostat. It will only take a few minutes, and all the personalized configurations on your device will be removed. At this stage, you can connect the thermostat with the Nexia application and then try operating the device. There is a good chance that your issue will be fixed, and you won’t have to bother with the same problem again.
With that said, make sure that the wiring on your thermostat is in good condition and there are no issues with the power supply. Loose connection points can create a ton of problems with the system, and it is best to isolate the issue with the help of a multimeter.
- Check Wi-Fi
Interruptions in the Wi-Fi network can also create similar issues with the Nexia application not connecting to the device. So, if you’re sure that there are no hardware issues with the device, it is quite easy to get ahead of the problem by power cycling the router and then connecting it again with the mobile application and the device. It will only take a few seconds, and there is a high probability of getting ahead of the issue.
If the connection or signal strength from the router is weak, then there is a good chance that you’ll run into the same problem again. So, make sure to check the strength of the network beforehand and move the router closer to your smart devices to fix this issue permanently. Once the smart devices have a stable internet connection, you won’t have to worry about connection problems again.
If simply power cycling the router doesn’t help you get ahead of the issue, then you will have to reset the router. The instructions on resetting the router can vary depending upon which device you’ve installed in your home. So, make sure to refer to the owner’s manual and then reset the router.
- Reinstall Application
If you’re sure that there are no issues with the Wi-Fi network, then there is a good chance that you’re dealing with application issues. If you have not updated the application in a long time, then simply updating the application should help you fix this connection issue. Depending upon the network speed, it won’t take more than a minute to update the application. So, install the new version and then recheck the connection.
Ideally, the issue should be fixed after updating the application but if you were already on the latest version, try to reset data or reinstall the application after removing the devices. After installing the application again, you can go through the parking process again, and the device won’t run into connection issues again.
All in all, these were a few methods that can be used to get ahead of connection problems with the Nexia unit. Make sure to also seek help from customer support by contacting the company number. That way, you won’t have to spend as much time trying to fix the problem yourself. So, explain the issue to an expert and let him help you around the problem.