When it comes to smart apps, one of the best applications that you can install on your phone is myQ. Through their smart app, you can easily get full control over your smart devices and have a smart garage door opener on the fly.
Even though using the app is pretty straightforward, users have complained about getting a particular error when accessing their services. More specifically, they mentioned how they received a server error 000 on their myQ. If you are also experiencing the same error code, then here is how you can fix the problem:
Fixing myQ Server Error 000
- Server Currently Down
The biggest reason why you could be facing the error code could be due to the fact that the server is currently offline. While a server can go offline because of various different reasons, it is likely that the server is under maintenance. If that is the case, then there really isn’t any fix to it.
Usually, a server should go back online after a couple of hours have passed. As this problem is something at the backend, myQ should already be working on the issue. Ideally, you should get the service working after a few hours have passed.
- Checking Your Internet
There is a possibility that your internet could currently be facing some sort of issues because of which you could be having a hard time getting the app working. To check whether your internet is in fully working condition, the best thing you can do is to try running internet speed tests.
Ensure that you are getting the proper internet bandwidth. In case you do notice something unusual with your internet, you will have to tell your ISP about it. Similarly, they should help you get the issue fixed in no time at all!
- Using a VPN
Oftentimes, you may notice a certain service not working on your device because of the network that you are currently connected to. If the same is the case for your myQ app, then you will have to temporarily use a completely different network.
However, if that does not seem to work in your case, then another thing that can potentially help in your case is to make use of a VPN. By using any reliable VPN, you should be able to mask your identity and freely access the service.
- Reinstalling the Application
Even though the error states it as a server error, there’s a good chance that your whole application might simply be bugged out. If that is so, then the best course of action would be to completely reinstall the application. Doing so should clear out any kind of bug that is causing your app to not work.
Alternatively, you can also try clearing out the cache and data files on your phone. To do so, you will have to access your phone’s settings and locate myQ under the applications menu. You should be able to see both an option for deleting cache and data files.
- Changing the Device
If the issue still seems to persist, then the fault could lie with the device that you are using. In such cases, it is recommended that you try swapping the device. If the app seems to work just fine after switching devices, then your device might be what’s causing the whole issue.
Although there really isn’t any fixed way to troubleshoot your device, a few things that you can check is whether your device supports the app and if it has the latest version of OS installed.
The Bottom Line:
myQ server error code 000 is a pretty annoying issue to deal with. While the solutions listed above should help you get it fixed, if you still notice the error code, then the only other thing that you can do is to get in touch with the support team. At this point, they should help you get further down with the troubleshooting process. Just be sure to act as cooperative as you can.