The myQ system is widely used by thousands of smart home enthusiasts across the nation. The performance reliability of this brand has served many users with a seamless control over their lighting system and garage doors. Even though the price point might be a bit much for some customers, you won’t have to worry about replacing the myQ unit for a long period. So, it might be a good idea to extend your budget to include these items in your setup.
With that said, quite a few users have asked about myQ not pairing with Craftsman. If you’re also running into these pairing problems, then these methods should help you get ahead of these problems.
How To Fix myQ Not Pairing with Craftsman
- Fix Interference
The majority of times, users running into this problem report that they were able to get ahead of the issue by relocating the hub. Many people make the mistake of installing the hub too close to the motor unit, and that can create some interference issues with the hub. So, you’ll have to relocate the hub and choose a different location for the myQ device if you’re not getting ahead of the pairing process.
Ideally, moving the hub a few feet away from the motor unit should be enough to fix the interference problems. So, if you’re in a similar boat and the hub is placed too close to the unit then the only viable option here is to switch the position of the hub. Otherwise, you’ll keep running into pairing problems, and the hub won’t pair up with the garage door opener.
Just make sure to stay within the range of the hub. Around five to ten feet of distance between the hub and the motor should be enough. However, if you relocate the hub to another room, then the pairing issues will remain in the system.
- Check Sensor
Aside from the interference problems with the hub, installation issues with the door sensor can also lead to similar problems. So, if you’re unsure about the orientation of the door sensor, then that is likely why the pairing process won’t complete. To get ahead of this problem, you will need to fix the orientation of the door sensor and then go through the pairing process again. There is a good chance that the issue will be fixed once you install the sensor correctly.
If you can see the word TOP written on your sensor, then flip it around and fix it on the right side of your panel. Make sure that there is nothing wrong with the power connection and then try to pair the hub with the door opener. Everything should work perfectly as long as you’re dealing with an operational door sensor.
If you’re dealing with a defective door sensor, then the only thing you can do is order a replacement or claim the warranty. To get through the pairing process, you need a functioning door sensor in your garage. Otherwise, you will keep running into the same errors, and the motor won’t pair with the hub.
- Check Learn Button
The color of the learn button can also create some confusion for users trying to pair their door openers with the smart hub. There have been many cases where the users had to use the purple button in the application to access a unit with a brown learn button. So, you’ll need to carefully go through the owner’s manual and match the color of the learn button with the options available in the application.
Aside from the learn button, you need also to make sure that the unit is in programming mode. The door opener won’t pair with the myQ hub until it is in the pairing mode. So, make sure to also go through the programming instructions one more time to get ahead of these pairing problems.
All in all, these are a few methods that can be used to fix the parking issues with myQ hub. If your myQ unit is not pairing with the Craftsman opener, then relocating the hub should be enough to fix the issue. However, if you’re sure that there are no interference problems with the hub, then make sure to involve some experts from customer support to help you with the issue.