YI cameras are indeed affordable, but that doesn’t translate into exceptional performance. You’ll have to keep track of a ton of configurations to get consistent performance from these cameras. Most users struggle with the installation of YI units and have to hire general contractors to help with the management of their security system. So, if you want to avoid the hassle as well, just hire a local contractor.
A common issue that is brought forward by many users is that the YI camera will not reset even after following the routine perfectly. This issue is usually not that serious, and you’ll be able to fix the camera by following some of these methods.
Fixing My YI Camera Will Not Reset
- Power Cycle Your YI Unit
Before anything else, you should try to power cycle the camera as you might just be dealing with a minor bug that can be fixed easily by power cycling the unit. So, simply remove power from your unit and then power it up one more time. That should be enough to help you with the management of the YI camera, and going through the reset routine again will prove to be enough.
- Check For Voltage Issues
Voltage issues are pretty common with the YI units, and you need to check the power supply for possible errors. If the voltage supply to the unit is not optimal, it won’t go through the reset routine, and you’ll have to find a new power source for your device.
So, just make use of a multimeter to check the voltage at the connection points and get a different battery or make use of a different outlet to power up your unit. That should fix voltage-related problems in most conditions.
- Use A Thinner Pin
There is also a decent chance that you’re using a thick pin that can’t really reach the reset button. So, you should rely on a thinner pin to reach the reset button. You should feel slight feedback from the pin when the button is pressed, and hopefully, that will be enough to help you through the reset routine, and you won’t have to try resetting the camera one more time.
- Slow Down The Reset Routine
Sometimes, the issue is not with the unit, and the users are just speeding through the reset routine. You need to slow down and wait for a few seconds after each step. So, simply power cycle the unit and then grab a pin to hold down on the reset button. You don’t have to press the button, but rather hold it down for a few seconds to get the unit to reset.
Most users just press the button once and then wait for the device to go through the reset routine itself. So, if you’re in the same boat, be more patient and wait for the device to announce that it is resetting before letting go of the button. That should help you get through the reset routine, and you can find more instructions in the owner’s manual.
- Keep Track Of The Status LED
Keeping track of the status LED is another great method of matching the device pace, and you shouldn’t let go of the button until the status light turns yellow. You will hear an audible note from the camera as well announcing that the reset is complete when the status light turns yellow. So, if you’re unable to reset the YI camera at this stage, make sure to keep track of the status indicator and let go of the reset button when you track the yellow status light from the unit.
- Call The Customer Support
Seeking help from customer support is another great method that can help you narrow down possible issues with the unit itself. If you’re not sure of the exact issue, just reach out to the customer support experts. They will make it much easier to manoeuvre through the problem.
So, call the company number or send an Email to your dealer. He will guide you through the warranty claim procedure after helping you through a few fixes. Hopefully, you won’t have to go through more hassle when trying to reset the camera.