Power outages are a really annoying thing to experience as they may end up ruining the functionality of most of your smart home. While they don’t necessarily damage your electrical components, they can still pose a threat to temporarily stop their working.
How to Fix My Touch Smart Wi-Fi Switch Not Responding After Power Outage?
Quite a number of users have been facing difficulties with their smart Wi-Fi switch not working. According to these users, their My Touch Smart Wi-Fi switch is not responding properly after a recent power outage.
If you are also someone who is facing a similar issue and don’t have much idea on how you can fix it, then we highly recommend that you keep on reading the article. Through the article, we will be explaining to you a bunch of different ways on how the issue can be fixed. Here are all of them mentioned below:
- Try a Power Cycle/Reset
Every time you face a power outage, it is always suggested that if a device starts acting up, you either make it go through a power cycle or attempt to reset it. What this basically does is to help give the device a refresh due to which it may start working again.
For a power cycle, all you need to do is to unplug the smart switch for a few seconds and then plug it back in. Resetting the device is also similar as you only have to keep it unplugged for a minute or two.
- Check the App
Another thing that you need to check is whether your smart switch is up to date or not. In order to check this, you will have to access the app installed on your phone. You should be able to find updates option where you can check for any possible updates for the switch.
- Contacting Support
If none of the above-mentioned steps seem to work for you, then the only other thing that you can do is to contact customer support team. Be sure to mention your issue in detail along with the things that you have already tried in hopes of fixing the issue.
Throughout, you will need to be as cooperative as possible as the team should be able to get the root of the issue and help you be able to resolve it as well.
The Bottom Line:
My Touch Smart Wi-Fi switch not responding after a power outage? Here are all the possible ways on how you can fix the issue. In case of any type of confusion at all, all you need to do is to leave down a comment in the comment section below!
Can’t reset my smart switch. Holding down the on/off toggle hoping that the light will start blinking but it doesn’t.
I see this frequently . Device shows up as offline in the MyTS app. I try to reset it by pressing button. 3 seconds , the light flashes rapidly. I go through steps to add device and the specified WiFi network never shows up.
I flail around unplugging and plugging back in, repeated tries to add the device following instructions , trying all methods to connect to WiFi . Then sometimes it just starts working not following the rest of the steps . This is so frustrating to cycle through the stele is multiple times snd not knowing what actually started it working
I was able to reconnect 2 of my 3 smart switches. One does not produce a Wi-Fi device name when I try to manually connect. I have tried resetting it by holding it down for 10 seconds without a fix. The blue light is flashing quickly.