14 Solutions To Fix Moen Garbage Disposal Not Working

Moen Garbage Disposal Not Working
Moen Garbage Disposal Not Working

While the majority of the market believes garbage disposal to be a bad investment, you will be able to substantially reduce the waste with this utility. It is pretty affordable and will work perfectly in your kitchen for years.

The only thing that you have to keep track of is its maintenance. Most owners like to get this utility installed by a professional. So, follow the same pattern and hire an expert to help you with the installation.

Moen Garbage Disposal Not Working

Otherwise, it is too common for customers to run into issues with the Moen Garbage Disposal not working. There is a good chance that you’ll run into this error as well.

However, if you’re still not sold on spending a few bucks on hiring an expert, here are some methods to help you through this error. Following these steps should address the situation with Moen Garbage Disposal not working. 

  1. Check For A Foreign Object

The first move is to always check for a foreign object. You never know what is going into the garbage disposal when you empty out a food bag without inspecting the contents. So, your unit might just be clogged up with an object that can’t be shredded.

The only logical move here is to get rid of this object and then lightly clean the shaft before turning on the disposal system one more time. Be sure to completely cut the power from the garbage disposal system before powering it on one more time.

  1. Power Cycle Moen Unit

Power On

Sometimes, the issue is not with the power flow or a clogged unit. You will have to power cycle the device in this situation, and that will give you more perspective. Simply removing the power from the disposal unit for 5 minutes and then turning it back on will do the trick.

Make sure that there is nothing going into the unit as you power cycle the device. Hopefully, that will be it when it comes to fixing minor programming issues with the device.

  1. Free Up The Turntable

Rotation

The rotation of the turntable is the most important thing that you need to check when maintaining your disposal system. Make sure that there are no obstructions on either side of the turntable.

Try using a wooden stick to move this turntable. If the turntable can’t rotate freely, then you will have to take apart the disposal system to access the device. So, remove the power from your unit, and fix this situation with the turntable.

  1. Try Using The Reset Button

You can find the red resetting button right next to the discharge elbow. You will have to press and hold down on this button for a few seconds. This will keep the button in the depressed button.

From there, you should rotate the turntable and remove all metal items in the system. Once everything is removed from the system, connect the wires and then press the reset button again. This will release the reset button, and you can test out the disposal system one more time.

  1. Check For Power Issues

Voltage

The power issues might also be to blame here. If you’ve not checked the electrical connections already, inspect the power source with a voltmeter. While it is always preferred to call an expert, you can still check for power issues yourself.

It all comes down to your experience, and all your focus should be on inspecting the power flow from the main source. If the power flow doesn’t match the minimum requirements mentioned in the manual, it might be time to call an electrician.

He will help you get your electrical connections in good shape. Moreover, you won’t have to waste any time or put yourself at risk. All you need to do is to set aside some money to pay the hiring fee. Other than that, you’ll be all set.

  1. Make Sure Hardware Is In Good Shape

check hardware issue

At this stage, you should just check the hardware for issues. The internal components might be damaged. This is especially true if you can’t see the turntable move even after unclogging the system.

Sadly, there is not much that can be done in this situation. Your best bet is to claim the warranty or to take your unit to the nearest repair center. So, just save your time and reach out to the dealer about this issue.

He will be more than happy to provide you with a replacement if the claim is genuine. Usually, the warranty on these systems lasts for around one year.

However, that can vary depending upon the model you’ve bought. So, go through the warranty card and call your dealer for more details.

  1. Inspect The Fuse Box & Breaker

check fusebox

If you’re lucky, the issue might just be with the fuse box or the breaker. In either case, you need to streamline the power flow to the unit. If the fuse is blown, just install a replacement after disconnecting the power from the breaker.

However, if the breaker is to blame here, try seeking help from a professional. It can be dangerous to maintain the main power line yourself. So, leave this job to the professionals, and they will help you get ahead of these errors.

  1. The Wiring Connections Can Be Defective

check wiring

The wiring might also be to blame here. If you’ve been using the unit for a long time or the installation was a bit rough, inspect all the power connections. Your main focus is to find errors with defective or frayed sections.

Once you’re able to isolate the issue with a defective section, just install a replacement. You can’t make use of a kinked or frayed wire. So, keep that in mind if you can’t see any response from the disposal system.

  1. Adjust Sink Flange

Sink flange

Sometimes, all your unit needs are a bit of adjustment to get back in perfect condition. If you’ve yet to address the issue with the disposal system, try to inspect the Sink Flange. Make sure that there is nothing out of place and that the alignment is perfect.

There is no harm in readjusting the whole system if it seems to be out of shape. Just make sure to remove all power from the system before trying to realign the sink flange. Hopefully, you will be able to get the desired response from your cleaning unit.

  1. Make Sure Hush Cushion Is in Good Shape

replace

If the issue is not fixed at this point, try to check the condition of the hush cushion. While it is not directly related to the movement of the turntable, it can impact the overall performance of your system.

So, try to check for damaged sections on this piece. If you do find damaged sections on the hush cushion, it might be time to call your dealer for a replacement. You can further go to your nearest hardware store and grab a replacement.

  1. Tighten Up The Screws

screw tightening

The screws can also be the cause behind the Moen garbage system not engaging. So, you should try to grab a screwdriver and tighten up the placement of all screws.

Make sure that there are no loose sections and that everything is in its proper place.

  1. Fix Hose Clamp 

Hose clamp

The placement of the clamp might not seem like a big deal, but you won’t be able to engage the system without this component. If you’ve recently done some maintenance on the hose connection, there is a good chance that the hose clamp is not properly installed.

There is no harm in rechecking the waterline connection and then adjusting the hose clamp to help address minor errors. Hopefully, you won’t have to worry about anything after that.

  1. It’s Time To Call A Professional 

Plumber

Ideally, the issue should be fixed as soon as you address power-related and hardware-related issues. However, if you’ve yet to address the situation, then you should not waste further time. Try calling a professional for help.

Instead of saving the hiring fees, you should focus more on limiting the errors with the disposal system. The expert will be able to quickly diagnose the problem behind this issue. You won’t have to waste hours of your time just tiring to get the disposal system to work.

  1. Seek Help From Official Support

Customer service

Lastly, the customer care team maintained by Moen is pretty reliable. This brand prioritizes customer satisfaction and will go the extra mile to help you address minor connectivity errors.

So, if you’re not that sold on the idea of calling in expert help, just call customer support. They will be more than happy to help you narrow down the errors with the disposal system.

Moreover, you can forward a warranty claim here, and they will help you secure a new unit. So, save yourself more hassle and just call the customer care team for help.

Hopefully, you won’t have to worry about much, and an expert will guide you through each step of the troubleshooting process.

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