Aside from a few installation issues, you won’t have to worry about much with the Lutron Dimmer switch. This unit is pretty reliable and brings years of consistent performance.
However, you will still notice customers complaining about Lutron dimmer switches not working with LEDs. Luckily, there is no need to worry, and all of these complaints are usually related to the poor installation of the switch.
If you’re also stuck in a similar situation where the Lutron dimmer switch won’t help you with the lighting system installed in your room, then the following troubleshooting methods are for you.
As long as there are no hardware-related issues with the switch itself, this troubleshooting guide will help you with this situation.
Lutron Dimmer Switch Not Working With LED
- Check Compatibility
Compatibility is the first thing you need to consider when the Lutron dimmer switch is not working with LEDs. Not every light can work with the Lutron dimmer, and you will occasionally be running into compatibility-related issues.
So, you just have to navigate to the compatibility guide on the Lutron official page and pick a recommended unit.
It will be a bit heavy on your budget if you have to upgrade the lighting system in your whole house. However, you won’t have to bother with the same quality-related issues when the Lutron dimmer switch is not working.
- Replace Lights
If the LEDs were working perfectly just a few days ago and have just started to malfunction, then you need to replace these lights. There is a good chance that your lights have burned out, and you need to install a new LED to fix the lighting system.
You can’t do much else about this situation and replacing the lights is the only way around this option. So, make sure to source a compatible unit and then replace the LED before testing out the dimmer again.
- Reset Dimmer Switch
If you’re sure that the LED is in good shape and there are no compatibility-related issues, then resetting the dimmer is your only move. However, keep in mind that resetting the dimmer will remove all the saved configurations.
So, you will have to pair the smart dimmer from scratch after resetting it to factory defaults. It can take a bit of your time if you have multiple integrations with the smart switch.
- Fix Wiring Configurations
There is also a chance that you’re dealing with wiring-related problems. It is not that rare for customers to mess up the wiring, and if the status light on the dimmer is not active, then you’re likely in the same boat.
The only thing you can do here is to fix the wiring configurations and then access the smart switch again. Make sure that the neutral wire is connected properly, and that there is no build-up on the connection points. Otherwise, the dimmer won’t have access to power, and you will keep running into these performance issues.
- Check the Fixture
After fixing the wiring configurations, you should inspect the fixture for possible damages. Even when the lights and the dimmer are working perfectly, issues with the fixture will lead to the same performance issues. So, if the Lutron Dimmer switch is not working even after the reset, then you might be dealing with the same issue.
Ideally, cleaning the fixture should be enough to streamline the power connections, but if the connection points are damaged, you will have to source a fresh piece. Hopefully, the lights will start responding to your input once the fixture has been replaced.
- Call Lutron
On the other hand, if the issue still persists at this stage, then you’re dealing with a defective unit. Even though it is pretty rare, there is still a possibility that your dimmer is defective. So, you will have to reach out to the Lutron support and have them help you isolate this issue with the dimmer not working with LED.
If the dimmer is indeed defective and they can’t help you with the unit, then claiming the warranty is the only option left. Luckily, the dealer support is pretty great with this brand, and you won’t have to wait for long to get a replacement. So, make sure to involve the experts if you can’t narrow down the issue yourself.