Cameras are a great way to add extra security to your house. Thanks to smart home technology, smart security cameras have a whole lot of added features that can help make you and your loved ones feel safer and more secure than ever.
However, running into problems with any of these cameras can be alarming. That being said, we have had plenty of users be concerned about their Lowes Iris camera having all sorts of problems. Hence, we will be sharing some of the most effective ways how you can troubleshoot all these problems with ease. So, let’s get started!
Troubleshooting Common Lowes Iris Problems:
- Wi-Fi Connectivity Issues
One of the most common types of problems that you can run into while using these cameras is trouble with the Wi-Fi. If you find yourself running into them, then the first thing that you will need to do is to make sure that you are using a reliable internet connection.
To check your internet connection, you can run an internet speed test. If you notice getting poor bandwidth, consider contacting your ISP. Furthermore, it is also possible that you might be using a 5GHz Wi-Fi network.
While this shouldn’t be a problem in most cases, but 5GHz network can often cause connectivity issues. This is why we recommend that you try reverting back to 2.4GHz Wi-Fi. You can easily do this by simply accessing your router’s settings and making the changes.
- Device Support Issues
Possibly the most annoying trouble that you will find with the Lowes Iris cameras is that they don’t really have the option to support other devices. For instance, you can’t really use the camera with all of your other smart devices including Samsung SmartThings.
Unfortunately, none of the Iris cameras have any support for other platforms. The only platform that you can successfully run the cameras with is Iris itself. On top of that, the 1st Gen Iris devices seem to use a proprietary Zigbee protocol.
Due to poor support capabilities, many people don’t really prefer buying the Iris camera.
- Software Support Issues
Another really annoying issue that most Iris users have to face is that the devices don’t really have much software support. The reason behind it is that Lowes has long shut down their services for Iris. As a result, you can’t really have any software support for the camera.
Not only can this cause various other issues, but a major downfall in quality as well. Unfortunately, there really isn’t anything that you can do about it except get a smart camera of any other reliable brand.
- Trouble Logging In
Even though this does not seem to happen that often, certain users have still reported facing troubles while trying to log in to their Iris devices, especially the Iris camera. If you are experiencing something similar, then chances are that the servers might be currently down. In that case, the servers should be up and running in some time.
Besides this, it is also possible that you could be entering the incorrect username and password.
Looking For Other Alternative:
While there is no denying that Lowes Iris cameras used to work great, they still have a ton of compatibility problems. Not to mention that the company has officially ended support for the series. This is why if you are looking to buy a smart camera, you should be much better off going for a reliable brand, such as Wyze which is known to be one of the best affordable smart cameras.
The Bottom Line:
It can certainly be annoying to encounter problems with the Lowes Iris camera. What’s even worse is that most of these problems can’t really be fixed, including troubles with compatibility and support. However, in case you are facing issues with connectivity or the device’s functionality, you will need to perform troubleshooting. Doing so should lead to the issue getting fixed.