Lorex units might not be as popular as Ring, but the video quality and the affordable pricing of these devices have attracted many owners. So, if you’re a bit short on budget and want to replicate the performance brought forward by the Ring unit, Lorex is the way to go.
You won’t have to set aside a huge budget to add this doorbell to your smart home, and the only issue with this device is related to the connection with the mechanical chime.
While the Lorex doorbell does work with mechanical chime, there have been a few reports of this unit not working. These reports are often related to wiring issues, but you should also refresh the doorbell programming to limit these issues.
So, here are some details that can help you with the Lorex Doorbell mechanical chime not working. Hopefully, you won’t have to go through much hassle to fix the chime.
Solutions For Lorex Doorbell Mechanical Chime Not Working
- Clean Corroded Connection Points
Issues with the mechanical chime not working when you’re using the Lorex doorbell can be linked to corroded connection points.
The humidity levels and the moisture in the air have a reactive role to play in the condition of your connection points.
So, if you’ve not checked the situation of the electrical connections in a while, now is a good time to do so. All you need to do is to clean the connection points with any rush cleaner from the market and then check the response from the chime again.
Hopefully, it will start working with the Lorex doorbell without further issues.
You also have the option of developing your own cleaner by using a diluted vinegar solution. All you’re trying to do here is make sure that the unit has enough power flow going into the chime.
From there, you can then focus a bit more on the maintenance of the connection points. Otherwise, you will run into the same errors in the future. So, be sure to check the unit and then install a replacement accordingly.
- Go Over Chime Configurations
You will need to clearly specify the type of chime you’re using with the Lorex doorbell. If the configurations are not managed with the Lorex doorbell, then you need to make sure that the mechanical chime features are enabled.
If the unit is set to electrical mode, then you won’t be able to secure any response from the smart device. So, make sure to go over the chime configurations and then engage the Lorex doorbell mechanical chime one more time.
- Verify Chime Compatibility
Compatibility issues are pretty consistent with the Lorex doorbell, and you can only rely on a limited range of models when using mechanical chimes with this doorbell.
So, make sure to go over the compatibility guide available on the Lorex official page and source a compatible unit for your smart doorbell.
There aren’t any workarounds for situations with an incompatible system, and you will need to verify the chime model to get it working with your smart device. If you’re confused, then reaching out to the dealer is a good idea.
He will guide you on what chime will suit your system. There are no other methods that you can use to fix this system. So, keep that in mind as you try to adjust the chime.
Most of the time, the replacement won’t be that expensive. However, it will leave a mark on your budget if you’re dealing with a strict budget. So, be sure to keep that in mind as you try to adjust these errors.
- Check For Voltage Issues
Even when there are no compatibility issues with the doorbell and the chime, you will run into performance complications due to voltage issues.
These problems are more common than you think, and your best option is to rely on a multimeter to isolate the issue. Make sure that the voltage from the power source is optimal and that there are no corroded points that can disrupt the power flow.
Otherwise, you won’t be able to secure any response from the chime or the doorbell, and your Lorex unit will stop working with the mechanical chime. So, make sure to change the power source if you’re running into voltage-related issues.
- Replace the Damaged Wiring Kit
Having a damaged wiring kit is another possible reason behind this situation, with the Lorex doorbell not working with the mechanical chime. The only thing you can do here is to replace the damaged wiring sections.
Make sure that there are no frayed sections left in the wiring kit and all the wires are in fresh condition. Otherwise, you will be dealing with connection and power-related issues. So, just go over the wiring condition and get the damaged sections replaced.
- Factory Reset Doorbell
If you’re sure that there are no hardware-related issues with the device, then you need to factory reset the doorbell.
This will be enough to eliminate all the programming bugs in your system. Moreover, you won’t have to narrow down on configuration issues within the doorbell.
So, reset the Lorex doorbell to factory default and then try to set up this system with your mechanical chime again.
Ideally, you’ll just be dealing with corroded connection points when the mechanical chime is not working with the smart doorbell. So, your first step should be fixing the condition of the connection points, and that will be enough for your smart system.
- Contact Customer Support
If the issue is not fixed at this stage, and you can’t seem to figure out the situation with the Lorex doorbell chime not working, you need to reach out to the customer support team.
It is a good idea to inform these experts about the minor issues that you’re facing with the system.
Sending them a support ticket or an email will be more than enough as you’re trying to isolate these errors.
These professionals will ask you for more details to further narrow down the issue. Most of the time, you’ll be able to speed through the troubleshooting routine with the help of these experts.
However, if you still can’t figure out the issue after going through the fixes offered by these experts, then your unit is defective. There are no quick methods or troubleshooting routines that will help you address the errors with your device.
So, you will have to call the dealer about a replacement. Luckily, the dealer support is pretty great with this brand.
So, keep that in mind and seek official support. The dealer should verify most things on his end, and you should be able to address these errors in no time.
Hopefully, you will have the new unit within the same days without worrying about more errors.
Wrapping Up
As long as you’re sure that the unit is not damaged, it is not that hard to address the issues with the system. So, be sure to keep that in mind and go through the fixes mentioned here.
Most of the time, you won’t have to worry about anything after fixing the wiring connections.
However, if the issue remains unfixed even after checking the wiring cluster, resetting the system, and addressing the compatibility status, then you need to call the dealer.
There is a good chance that your device is defective. Sadly, there are no quick methods that can be used to fix a defective device.
All you have to do is to inform the dealer about these issues, as the device can also get damaged during delivery. You’re not liable for any of these damages and will have to leave this job to the professionals.
So, be sure to reach out to the official support, and they will guide you on this issue.
Hopefully, you won’t have to wait for more than four to five working days to get the fresh piece from there, you can install that with the doorbell to get everything in order.