Life360 might not seem like a great option when it comes to keeping your privacy, but no one can deny the security benefits brought forward by this application. It is the only option in the market when it comes to keeping your family informed about your location at all times. Even if you’re concerned about the privacy issues, the app configurations allow owners to modify the intrusiveness of this app. So, there is no need to concern yourself with privacy issues.
Aside from a few minor bugs here and there, Life360 is a great app known for consistent performance. Recently some complaints have surfaced about unknown error messages from the app. So, if you’re dealing with the “Life360 unknown error has occurred” message, try these fixes.
Life360 Unknown Error Has Occurred
- Change Static IP
Most of the time, this issue with the Life360 app is related to the automation units like Home Assistant. The unknown error message occurs when there are connection problems between the app and the server. So, you need to fix these connection issues to get the system working again.
Ideally, changing your static IP with the help of an external drive should get the system working again. So, grab a USB and reset the static IP on your automation system. That will likely fix the connection issues with the server.
- Check DNS Server
Similarly, you also need to change the DNS server configurations if resetting the Static doesn’t get you anywhere with the server connection. Depending upon your region, there are many DNS options that you can choose from. So, test out different DNS servers while keeping the Google DNS as a backup. Hopefully, you won’t have to go through a ton of options to get the system working perfectly again.
- Check Proxy Settings
The proxy settings on your router also play a role in these connection issues with the Life360 app. If the current DNS and the IP were working perfectly and you updated router configurations recently, then changing the proxy settings on your router should be your next step. Make sure that all the proxy configurations are set to default. Sometimes, resetting the router will help you achieve the same outcome. So, go through the proxy settings on your router and reset the unit to get ahead of this unknown error.
- Use A Different Router
Some Life360 users also said that using a different router is the next thing when it comes to managing the connection issues. You can also rely on cellular data to get the app connected to the servers. So, if you’re sure that the servers are online and there are no issues with the Life360 servers, just use a different router. It would likely eliminate the connection problems with the Life360 unknown error message, and you’ll be able to use the account credential to log in.
- Check Server Status
If the issue is not fixed at this stage, then there is a good chance that the Life360 servers are currently down. Even though this situation is pretty rare, there have been a few instances where users were running into these problems. So, checking the server status on the official web page will give you more perspective on the problem.
When the servers are actually down, there isn’t much you can do about this issue. The only option you have is to wait for the servers to get back online. So, if the server status is offline at the current moment, just wait a few hours, and then you can try connecting to the Life360 app. The error message shouldn’t present itself after a few hours have passed.
- Contact Technical Support
Contacting technical support is another decent method of fixing issues with the Life360 application. The experts working in technical support will help guide you through the problem after the primary cause of the issue is identified. So, reach out to the technical support if you don’t want to spend hours isolating the problems.
All in all, the message “Life360 unknown error has occurred” is related to connection problems between the app and the server. The best method of fixing this issue is to change the DNS and the Static IP of your automation unit. So, there is a good chance you won’t have to bother with more solutions after changing the IP.