Leviton offers a great way of being able to have full control over your lights. While being remotely anywhere, you can easily change both the loads and lights of your smart home. On top of that, the app is incredibly easy to use.
However, there can be times when you will suddenly run into problems when using the app. Speaking of which, a whole lot of users have been complaining about their Leviton app not working.
In case you are also someone who is experiencing a similar issue, then here are some of the things that you will need to know for getting rid of the problem:
How to Fix Leviton App Not Working?
- Update the App
Having an outdated version of the app installed on your phone can be one of the main reasons why your app isn’t working. Though if that is the case, then you should be able to resolve the problem with a simple update.
You can update the app by accessing your phone’s application store. If you do have an older version of the app, you should get an option for updating the app. In case you are having a hard time spotting the update button, then chances are that you are already running the latest version of the app.
- Using a Different Device
Another quick way through which you can figure out whether it’s your phone that is causing the issues is by using a different device. Even if it’s temporary, we strongly advise that you try running the app on any other mobile phone.
You might be running a device that does not support the Leviton app. In such cases, the only thing that you can do is to get a supported device.
- Checking Your Internet
If your internet is currently acting, then your app won’t be able to run effectively. This is why we recommend that you try checking your internet and ensure that there is nothing wrong with it.
Start with giving your router a simple restart. If that does not do anything, you can try getting in touch with your ISP as they should be able to get any internet-related issue fixed for you.
- The server Might Be Down
There’s also the chance that the servers might be down. More specifically, these servers could be under some sort of maintenance. In such circumstances, we’re afraid that all you can do is wait until the servers are back online.
Most of the time, it takes anywhere around a couple of hours to a few days before you can get your server up and running again.
- Reinstalling the Application
You can also try reinstalling the application in case you have not been able to get it to work. To do this, you will simply have to make sure that you have uninstalled the application before you try installing it again.
Alternatively, you can also try deleting the data files by accessing the Leviton app through your phone’s app settings.
- Contacting Support
If you still haven’t been able to do anything about the issue so far, then your best bet would be to contact the support team for additional help on the matter. Let them know about the issue that you are facing.
Likewise, the team should be able to reach back to you and inform you about the reason why your app may have not been working. Just make sure that you do mention all the things that you have already tried for resolving the issue.
The Bottom Line:
Is your Leviton app not working at all? While this can be the result of having an outdated app or an unsupported device, we still recommend that you try following all the instructions that we have listed so far in the article above. Doing so should help you get a better chance of successfully being able to resolve your issue for good.