While Kevo Locks are not the most secure option in the market, it is hard to find a brand that offers the same combination of utility and reliability. These devices can easily be configured with the existing smart setup, and you can integrate the Kevo Fob to enhance the efficiency of your system further. Just make sure to enroll the fob properly, or you’ll struggle to get any performance from the Kevo lock.
Aside from this issue with the Fob, there are some other common problems that owners have pointed out with the Kevo lock. So, if you’re thinking of putting your money on these locks, go through this list of probable issues with the Kevo lock.
Kevo Lock Problems
- Beeping Problems
One of the main issues that you’ll be dealing with is the beeping noise coming from the Kevo lock. Most often than not, this issue with the lock can be linked to a jammed bolt or low battery in the unit. Ideally, you shouldn’t be hearing more than two beeps depending upon the current position of the smart lock.
So, if the beeping noise doesn’t stop, there is a good chance that the bolt is jammed. However, before you open up the whole unit, replacing the battery should be enough to eliminate this issue with the beeping problems from your Kevo lock.
- Lock Not Showing Up
It is pretty common for users to complain about the Kevo lock not showing up in the mobile application after going through the initial setup. This issue can be traced back to the connection problems with the router. The only thing you can do here is to move the router closer within the range of the smart lock.
However, if the issue remains, you should try to switch to cellular data or a different router. Some users have also said that resetting the router yielded better results. So, make sure to try that if the Kevo Lock is still struggling with the same problem.
- Bluetooth Issues
Sometimes the lock won’t work even when Bluetooth is enabled on mobile devices. This is usually because users terminate the mobile application from the background operations. If you’re in the same boat, then opening up the app again and enabling Bluetooth sharing should eliminate this problem.
However, if the issue persists, then it is a better idea to re-connect your smart lock with the mobile app. Otherwise, you’ll keep struggling with the same problem, and the issue will only get worse.
- Lock Unresponsive
Many issues with the lock can contribute towards response issues in your Kevo lock. Most commonly, you will be able to get ahead of the response issues by fixing the Bluetooth communications between the mobile and the smart lock.
There have been a few cases where users explained that this issue was fixed after changing the batteries in the lock. So, try to replace the battery if you haven’t done so in a long while. Ideally, the issue will be fixed once you
- Kevo False Input
Issues with the false input often led to several problems with the lock responding without anyone touching the unit. If you’re in this situation, then the first thing you should do is call the dealer. There is a good chance that you’re dealing with a defective unit that has damaged cables. So, try to claim a warranty and avoid opening up the unit yourself.
However, before you involve the experts, try to isolate the problem and make sure that there isn’t any enrolled fob interfering with the unit. If you’re sure that the issue is with the wiring, then the only thing left is calling the experts.
- Kevo Not Updating
This issue is not that serious, and most of the time, you just have to reset the communication between your smart device and the mobile phone. Ideally, reconnecting the mobile app with the lock should eliminate the issue, but you might need to go through the reset procedure if the lock keeps malfunctioning.
All of these problems are pretty common when it comes to Kevo Locks. While some of these might not seem that serious, they can be quite annoying to deal with. So, try to find a model that has some good reviews on the community forums.