Unlike Spotify which is used to stream all of your favorite music at one go, iHeartRadio is designed specifically for individuals who love to listen to the radio. It is a platform where you can listen to all sorts of podcasts, music, and more!
Though at times, you can run into trouble when streaming the application. In these situations, it is important to know how you can troubleshoot a given problem that may occur. This is why today; we will be taking a look at some of the most common problems that you can run into while using the iHeartRadio along with how you can fix them. So, let’s get right into it!
Common iHeartRadio Problems
- Website Not Working
One way you can access the iHeartRadio platform is through their official site. However, certain users have reported facing difficulties while trying to browse the website. According to these users, they weren’t able to access the website, let alone use the platform for listening to the radio.
The very first thing that you should check when this happens is to confirm the browser which you’re currently using. It could be that you are using a browser that isn’t supported by the iHeartRadio. If so, then a simple browser upgrade should fix the problem.
But if you are using a browser like Chrome, then try following these steps:
- Try resetting your browser through the default settings menu.
- Wipeout your browser’s cache. The settings are usually found under the history tab of your browser.
- Certain extensions including Ad Block can also cause issues on certain sites. So, if you currently have it installed on your browser, we recommend trying to disable all such extensions.
If none of the above-mentioned instructions seem to work, then you can try completely reinstalling your browser, or try using a different browser.
- App Not Working
Besides the website, most users like to browse the platform through its official application. But even with the application, you can often run into problems that could make the app start acting up. Unfortunately, there can be plenty of reasons why your application might suddenly stop working.
In order to fix this, try following these instructions:
- Try clearing the cache/data of your application. You can do this by going to your phone’s settings, and accessing the applications tab. Simply locate the iHeartRadio app inside these settings.
- A full reinstall might also help in resolving the problem.
In case the issue persists, you can try using a different device. It is also possible that you are using an outdated device which might be causing issues with the app.
- Service Currently Down
Another common problem with the iHeartRadio is having the whole service down. At times like these, there really isn’t anything that you can do about it. As the service might go down because of maintenance or issue at the backend, the only thing you can do about it is waiting.
Ideally, the service should go back online after a few hours or a day at most.
- Connectivity Issues
We have also seen users run into connectivity problems while using this particular platform. If you seem to run into them as well, then you should definitely start by checking your network connection. Ensure that your internet is working completely fine.
Similarly, you will also need to check whether there is some sort of 3rd party app that could be causing issues with the connectivity. Alternatively, you can try using a VPN in order to run the application or website which can potentially help access it. If not, then try using a different network to see if that works.
The Bottom Line:
Even though the iHeartRadio is a great platform, it comes with its own set of problems. In case you have found yourself running into any one of the problems, we strongly advise referring to the article above. You should be able to find solutions to all the common problems found in the streaming platform, which should be able to help you resolve your issue as well.