If you have a lot of Ring devices at your home then buying a Ring chime pro can help you manage these security devices more effectively. You can use the network generated by the Ring chime pro to connect other Ring devices that might be outside the range of your home network.
A frequent ringing issue was mentioned by a few customers, where the Ring doorbell will keep running even if there is no one pressing the button. Let’s discuss if there is something that you can do to fix the ringing issue.
How To Fix a Ring Doorbell That Keeps Ringing?
There can be multiple reasons why your Ring device might behave like this. In most cases, calling support is the best option especially if you are subscribed to the paid plan or have a warranty available. In the meanwhile, you can try a few troubleshooting steps that can potentially fix the ringing problem on your smart doorbell.
If you have a hard-wired Ring doorbell then start by checking the power output from your transformer. For your Ring device to work efficiently, the power output from the transformer should be within the mentioned limits.
Use a multimeter to check the power output from your transformer to find out if the irregular power output is causing your video doorbell to behave like this. If the power output is not according to the requirements, then you will have to buy a new transformer for your smart doorbell.
That will likely fix your ringing issue. However, if there is nothing wrong with the power output then you need to check the doorbell for any physical damage. Make sure that the button is not stuck and everything is in its proper place. Then you can check again to see if you’re still getting the ringing problem.
If the problem is still there and you’ve made sure that your device does not seem to be damaged from the outside then try resetting the device once. You can look up the reset procedure from the owner’s manual or the internet and then check the device again.
Resetting can help you fix most software-related issues. But if your device keeps ringing even after the reset then you’ve no choice left but to wait for a response from the support members. Ring support will guide you through a few steps or send you a replacement depending upon the severity of your problem. So, make sure to reach out if you’ve bought the device recently.
To Conclude
It is always best to ask Ring support if your device is running into issues like these but you can still try some methods that can potentially fix the device. These methods include changing the transformer, checking the wiring, checking the device button, and resetting the device.
If there are no serious issues with the device then following these methods should troubleshoot the ringing issue but if you’re still unable to fix the ringing problem then you’ll have to contact the Ring team to help you with the video doorbell.