Hatch Restore is the perfect accessory to help customers manage their sleeping patterns. It will help you optimize the sleep routine without having to adjust the lighting, alarm clocks, and soothing melodies.
So, if you’re looking for an alarm clock that will give you more control over the sleep cycles, going with Hatch Restore is not a bad choice.
One of the only issues that you might face with this unit is that sometimes there won’t be any sound coming from the unit.
The music is arguably the most important feature of the Hatch Restore unit, and you’ll be pretty annoyed when there is no sound from Hatch Restore. So, here is a list of methods that can help you get the sound back.
Fixing Hatch Restore No Sound
- Turn Up Volume
If you’re sure that there is nothing wrong with the power cable and you’ve gone through the app configurations perfectly, then it might just be the volume on your unit that is too low.
So, you should always start the troubleshooting process by turning up the volume on your Hatch Restore.
Some of the music also starts out pretty quiet and then picks up the volume after a few seconds. So, be patient and try to increase the volume on your Hatch restore by using the volume control buttons on the side of the device.
Turn the volume up to the max, and then try to judge the response from your smart device. You should be able to hear audio from the unit at this point.
- Change Sleep Sound
Sometimes, it is just the type of music you’re trying to play from the unit. It is not that rare for a particular track to malfunction, and you can maneuver through this bug by simply selecting a different sound.
All you have to do is to open up the mobile application and head over to the sound sections to update the sound settings.
You can cycle back the current sound after you’ve narrowed down the problem with the Hatch Restore sound not working. So, simply access the Hatch Restore configurations and update the sound settings.
- Temporarily Remove Power From Your Unit
Minor bugs with the Hatch Restore unit can also lead to the same situation where you won’t get any response from the smart device. Most of the time, these minor bugs can be eliminated by power cycling the device.
So, you just have to remove the power cord from the unit for around 2 minutes and then turn the unit back on.
Allow the unit to connect with your smartphone, and then try playing a different sound from the routine options. That should be enough to get the sound working if the unit is not seriously damaged and the speakers are in good shape.
- Update Your Routine
It is also possible that you’ve not configured the routine properly, and the sound plays when you’re not asleep. So, to narrow down this possibility, you need to scratch the routine and set up everything from the beginning.
That should address issues with the routine configuration, and you need to make sure that the sound starts 30 minutes before the defined sleep timer. That should be enough to help you through this situation with no sound from Hatch Restore.
- Check For Hardware Issues
The hardware issues are pretty common when you’re dealing with these sunrise alarms. So, if you’ve just got the unit out of the package, chances are that your unit got damaged during delivery. The only fix there is to get the unit replaced by calling the dealer.
It shouldn’t be too difficult to grab a replacement if the claim is indeed valid. So, make sure to involve the dealer, and he will provide you with a quick replacement.
Even if the unit was in perfect shape out of the box, you could further inquire about the warranty policy, and you might just get a new one for free. So, instead of taking the unit to the nearest repair centre, just contact the customer care professionals.
- Make Sure The App Is Updated
The problem might just be with the app, and you need to proceed with the update to isolate the issue here. If you’re lucky and the unit is not damaged in any dimension, this should be more than enough to fix the machine.
Depending upon your internet connection, it won’t take more than a few minutes to get through the update. So, browse through the app store and get your unit updated.
From there, just re-link the Hatch Restore device with the smart app and cycle through different sounds available in the app. Hopefully, you won’t have to deal with these no-sound errors again.
- Check For Voltage Issues
The voltage issues might also be to blame here. If the power supply to the unit is not optimal, you can’t expect any performance consistency from the device. So, if you’ve not yet been able to put your finger on the exact issue, just check the outlet.
It is a smart idea to call a professional to help with the electrical connections. Trying to fix these points yourself is never a good idea, and the local experts can help you narrow down the issues with your electrical connections.
On the other hand, if you’re confident in your skills, just grab a multimeter and then check the response from your device one more time. If you’re lucky, it won’t be too hard to isolate and fix the connection errors right away.
Ideally, you should hire a professional to help with the electrical connections at least once every month.
These professionals have years of experience and will help prevent fire hazards. Moreover, you will be able to save a ton of cash in the long run by avoiding electrical issues.
- Inspect Cable And Adapter
Next, you need to check the cable or adapter to find errors with the power supply to the device. If the outlet is not damaged or faulty, you should thoroughly inspect the wire for frayed sections and kinked regions.
There is no point in using a rough wire to power up your device, and you will eventually have to switch to a replacement. So, save yourself some time and order a fresh cable and adapter from the Hatch store.
You can reach out to the dealer about this problem as well, and he will help you source a compatible replacement even if the warranty is not valid.
So, it all comes down to the power status on your machine and how you go about addressing issues with the unit.
- Factory Reset Hatch Restore
At this point, if you’re sure that there are no hardware issues with the device and the volume is turned all the way up, then you need to factory reset your unit.
The reset should help with programming issues and the only possibility left after this situation is to grab a replacement.
So, make use of a paperclip and hold down on the reset button for a few seconds. After that, allow the device to power up and then test out the sound one more time.
- Contact Hatch Support
If the sound doesn’t work even after all of these fixes, then you’re just dealing with a defective unit. There is no point in keeping this device, and you should immediately claim a warranty on this unit.
That way, you won’t have to spend money on a new unit, and the dealer will provide you with a replacement. So, try to reach out to the support department and explain your situation.
To Conclude
Overall, Hatch Restore is an amazing unit, and you will rarely run into any issues with this device. However, some recent reports do underscore problems like “Hatch Restore No Sound.” This issue can be annoying and can be traced back to configuration errors in most situations.
The best fix here is to reset the unit and then turn up the volume as you try out different sounds. That way, you will be able to isolate the errors to hardware issues with the machine, and you can act accordingly to address these errors.
However, if the unit is indeed damaged, then you can’t do much about this situation. The only fix is to call an expert from official support and have him provide you with a replacement.
It shouldn’t be too difficult to claim the warranty if the unit got damaged in delivery.
Moreover, Hatch Restore is one of the most responsive customer care services on the planet. Their only mission is to help streamline your experience with the smart alarm.
So, be sure to reach out if you can’t seem to figure out the issue yourself. They will be more than happy to guide you around the sound errors with their smart device.
Hatch Restore (All in One Personalized Sleep Solution) is not worked connection wifi, the light is still on red.