Govee deals with smart LED lights and plugs. The smart plugs offered by the company are easy to set up. These smart plugs require Wi-Fi for connection. In this way, you can turn on the power of your appliances from anywhere through your mobile.
Regarding these smart plugs, many people are facing problems with the Govee smart plug not connecting to Wi-Fi. If you are also facing such a problem, then we will help you solve the issue by providing you with the best solutions to the problem. Let’s begin.
How To Fix Govee Smart Plug Not Connecting To Wi-Fi?
- Check Your Wi-Fi Connection
The Smart plug works only if the Wi-Fi is working properly. Also, the Govee smart plug supports the 2.4 GHz frequency of the Wi-Fi. So, ensure that the Wi-Fi you are using has a frequency of about 2.4GHz. If the frequency is set to 5GHz instead, the Govee smart plug will not be able to connect to the Wi-Fi. Check the settings of your router and adjust the frequency of the Wi-Fi under the Wi-Fi settings tab. You can follow the router’s manual for this purpose.
Also, check the signals of your internet connection. Observe the Wi-Fi bars from the location where you have your smart plug installed. If the bars are less than 3, then the internet signals are weak due to which the Smart plug is not connecting. To solve this issue, ensure that the smart plug is not placed too far away from the router. then it is recommended to contact the customer support service of the Wi-Fi company.
- Check If The Plug Is Turned On Or Not
Another thing that you must check is to ensure that the smart plug is turned on. Go to the wall outlet where the smart plug is connected to the power supply and observe the plug. If there exists a slowly blinking blue light on the plug, it means that the plug is turned on and ready to be paired. Else, turn on the power supply to the plug. To do so, press the power button present on top of the plug and hold it until the blue light starts to blink. Next, open the app and try to connect the plug to the Wi.Fi.
- App Updates
In case, the app is not updated, the plug will not be able to connect to the internet. Therefore, ensure that the app is up to date. Here is how to update the Govee app:
- Go to the app store on your mobile.
- In the search bar, type Govee app.
- Once the app appears in the search options, click on it.
- Next, click on the update option present under the name of the app.
- Wait a few minutes until the updates are installed completely.
Once, the app has been updated, open the app again and try to connect the app to the Wi-Fi.
If the app is up to date but you are still not able to connect the Govee smart plug to the Wi-Fi, it is possible that your smartphone is using an older version of the software. In such a case, you will have to update your Android or iOS version so that the plug can be connected to the Wi-Fi.
- Restore Default Settings On The Plug
Restoring the default settings on the plug can also help you to get rid of connectivity issues with the smart plug. Factory resetting the plug will erase the custom settings and help you get rid of any bug that is preventing the smart plug to connect to the Wi-Fi. Here is how to restore default settings on the plug:
- Unplug the Govee smart plug from the socket.
- Then, plug the smart plug back into the socket.
- Press the power button and hold it for a few seconds until the blue light starts to blink.
Following these steps will help you reset the Govee smart plug. Try connecting the plug as it should start working now.