The GoSund smart plug can connect to smart assistants like Google Home and Alexa. That will allow you to access your regular appliances using the smart assistant as long as they are connected with the smart plug.
However, you will only be limited to features like turning these devices on or off. It might not seem like much, but having a smart plug is the best way to convert your traditional units into smart devices.
So, be sure to keep that in mind if you’re planning on upgrading your system and need a smart plug to help you with the basic features.
There are not many features that you need to track here. As long as the power connection and the Wi-Fi connection is optimal, you’ll surely get the right performance from your device.
How to Fix the Gosund Smart Plug Not Found On Google Home After Power Outage?
However, if there are issues with the basic configurations, then you can expect some snags down the road.
Customers that have GoSund smart plugs installed in their apartments said that the plug wouldn’t show up on Google Home after there has been a power outage.
This issue can be somewhat annoying, and you will have to spend a bit of time trying to fix the errors. Here is what you should do in this situation.
- Fix Network
Usually, this problem is because of the network, but there can be some other causes as well. To verify, you will need to make sure that your internet is working at the moment.
Most routers can take several minutes to boot up, while your Google Home and smart plug will boot up within a minute.
That can create some complications as users often bring up issues with devices not being able to connect to the router after a power outage.
You can try waiting for your Wi-Fi router to boot up correctly or just use mobile data to connect with your GoSund smart plug with the Google Home.
After you have connected the smart plug with a stable network, it should pop up on your Google Home application, and you will be able to control the devices connected with your smart plug.
- Re-Link Plug
If the network is working fine, but your GoSund smart plugs still won’t show up on the application, then we suggest that you remove the smart plugs from the application and add them again.
Just go to the list of linked devices in your Google Home application and remove those smart plugs.
After removing them, you need to go through the configuration process again to link the smart devices with the Google application.
After reconnecting the smart plugs, they should show up on the application unless your smart switches are damaged.
In which condition you will need to get them replaced by contacting the GoSund team. They will verify whether the smart plugs are damaged, or you’re facing software issues.
If your device is faulty and their support is not able to help you, then you can get a replacement by claiming a warranty.
- Factory Settings
At this point, if your plugs are still not showing up on Google Home, then you should reset the device to factory settings.
The procedure is mentioned in the user’s direction, and you can also find it on the internet. You just have to unplug the device and hold down the button that has a power symbol on it.
Keep on holding it down as you connect the device to a power source. The LED indicator will stop blinking, and that will indicate the device has successfully reset.
After that, reconfigure the device with your Google Home and try using different commands to check if it is working properly.
- Check Power Output
Here, you need to make sure that the power supplied from the outlet is optimal and matches the requirements of the plug.
When there are issues with the power output, you will not be able to get any response out of your devices. So, the best thing to do is to test out a different outlet.
If the plug does work accordingly with the new outlet, and connects with the Google Home right away, then there is a good chance that the previous outlet is defective.
There are no quick methods that can help you deal with a defective outlet. So, you will need to call in the experts to help you figure out the situation.
Having the power connections serviced once every six months is necessary when you’re aiming for the ideal performance.
So, be sure to keep track of these maintenance requirements, especially if you experience frequent power cuts.
Hopefully, you will not have to deal with the same errors, and you can further install a stabilizer to help with the issue.
It might be an expensive purchase, but you can save a fair bit of cash by not risking the integrity of your appliances.
- Power Cycle Both Units
Sometimes, all that you will need to do is to power cycle these units. This might seem like a simple fix, but there are no quick methods around it.
So, proceed to remove all power from the unit and then power it up.
Be sure to allow the router to power up around 5 minutes before the smart plug, and then the plug will connect to it without further complications.
Hopefully, all errors will be addressed right here, and you will not have to deal with more issues from this point forward.
However, the situation with the router connection and interference can also play a role here. So, be sure to check up on that as well.
- Check For Interferences
Having a ton of smart units and wireless accessories in your house might sound great, but it will only lead to more issues with the interferences.
You will not be able to get any response out of your smart units when the room is cluttered with other smart devices.
So, the best thing that you can do to get a better understanding is to limit the number of wireless units in your house.
That will be more than enough to help you with the connection side of things, and you will be able to secure a stable connection one more time. It all comes down to how you’re planning on addressing the situation.
If the device does connect after you remove all of these extra interferences, then you will have to either keep these units removed or install a router extension.
Either way, you need to make sure that there are no extra units and that the connection between the Google Home Assistant and your smart devices is optimal.
Hopefully, you will not have to go through more hassle when it comes to fixing the router.
- Ask Customer Support
Seeking help from customer support members is not a bad idea either, as these experts will help you better figure out the situation.
There is no point in going through all of these fixes on your own when you can’t even seem to figure out the cause behind the error.
So, we suggest that you explain the issue to the official support team and have them help you with a fix.
They will make your life much easier, and you will not have to struggle with more errors on your own. All you have to do is to send a support ticket and let the experts take charge of the situation.
They will help you figure out the issues with the device and list relevant steps. However, if the plug is found to be defective, then you need to demand a replacement from the official dealer.
That way, you will not have to spend any extra cash and the dealer will help you secure a new piece.
Wrapping Up
You will be able to address the majority of complications with the GoSund smart plug not found on Google Home after a power outage by following these pointers.
Ideally, the fix will be as simple as power cycling the units and letting them pair again. However, the issues with the router connection can also play a role here.
So, you will need to go about fixing these issues accordingly, and there are no easy methods around it when the router is not responding. You will have to do a fair bit of work here to isolate the issue.
Similarly, you need to also check the power supply to the smart plug and make sure that the unit is getting enough power.
It is not that rare for there to be power issues after a power surge/outage. So, you will need to go about fixing the system accordingly.
If everything goes well, you will not have to go through the hassle of reaching out to the customer support team.
However, if you’re still stuck in the same errors, then your hands are pretty much tied here. You will need to reach out to the dealer about a new unit, and you will not be able to fix it yourself.