While GermGuardian might not be the best brand in the market, its unique UV-C light filter has captured the interest of many customers.
This filter far outperforms the majority of other options in the market, and you won’t have to worry about the microorganisms in the air.
However, when it comes to the basic rating and performance consistency, you will still be struggling to get the desired performance from GermGuardian.
So, it is not that rare to run into errors with the system, even if you set it up perfectly.
You will find a few dissatisfied customers on the online forums, and it will not be that hard to adjust the system.
So, if you’re planning on spending money on GermGuardian, be prepared to run into a few snags down the road.
A common issue with GermGuardian is that it will sometimes not turn on. The community forums are loaded with complaints about GermGuardian not turning on.
It can be quite annoying to deal with, and you should rely on the following methods to get the device working again.
Fixing GermGuardian Not Turning On
- Reset GermGuardian
Almost all the customers mentioned that they ran into issues with the GermGuardian Not turning on after replacing the air filter.
So, if you’re in the same boat, there is no need to get alarmed about the unit not ringing on.
The good thing here is that it is normal procedure for the GermGuardian to stop working during the filter replacement.
So, there is nothing to worry about, and all you have to do is reset the GermGuardian. There are no extensive routines involved here, and a quick reset cycle will have you sorted.
It is mentioned in the owner’s manual that the unit has to be reset after changing the filters for proper functioning.
So, make sure to go through the reset procedure and then start the unit again. Once you’re through with the reset, fixing the unit will come pretty easily to you.
From there, you will have to go through the whole setup routine one more time. Sadly, there are no other options left, and the setup can sometimes take a bit of your time as well.
So, be sure to spend your time accordingly as you’re trying to secure a good enough response from the unit.
- Check Filter Placement
The orientation of the filter on the GermGuardian system is another thing that you need to focus on if the GermGuardian is not turning on.
It is not that rare for owners to misplace the filter on the compartment, and the purifier doesn’t turn on because the filter is not engaged.
So, if you’re getting no response even after resetting the unit, then there is a good chance you’ve improperly installed the filters.
The only thing you can do here is to adjust the placement of the filters and then try turning on the GermGuardian again.
It will take a bit of trial, and you will have to figure out the perfect placement of the unit.
Sadly, there aren’t any other options left, and you will have to spend the time to figure out the right orientation for your system. So, be sure to check up on the placement.
It is not a bad idea to look at the condition of the filter one more time, either. You just have to make sure that you’re relying on a compatible filter that is completely clean.
It will be more than enough to help you adjust to minor programming bugs and errors.
Lastly, you can try to power cycle the unit after the filter has been reinstalled.
This doesn’t mean that you can just hold down on the power button. Instead, you need to remove all the power connections from the unit and then keep it dead for about 50 seconds.
From there, you can power it back up and then check up on the programming side of things.
It will usually be enough to help you limit minor programming errors, and there aren’t any complicated steps at this stage. Hopefully, you will be sorted right here and won’t have to deal with more errors.
- Fix Safety Switches
When you place the filter in the proper compartment, it engages the safety switches and streamlines the power flow in the unit.
However, if these safety switches are not engaged properly, you will run into the same issue with GermGuardian not turning on.
The only thing you can do here is clean out the compartment and then engage these safety switches again.
There is a good chance you’ll be able to fix the safety problem and won’t have to deal with performance issues. However, if the safety switches are damaged, calling the dealer is your only option.
- Check Power Status
If the issue is not related to the filters and you haven’t changed the filters in a long time, then you need to isolate the problem to power issues in the system. Relying on the multimeter will help you find the power issues in the system.
Most often than not, you will find that the power supply from the outlet doesn’t match the requirements of the machine.
So, the best thing to do here is to change the power source or check the main panel for possible voltage issues.
You can also ask an expert to help you here. Seeking help from a technician once every six months will have you sorted when it comes to the power connections.
Otherwise, you will only be putting yourself at risk when trying to set up the system. So, be sure to keep that in mind.
There is no point in trying to adjust the system by yourself as you’ll also be putting yourself at risk.
So, try and spend a few bucks on hiring a local contractor. He will make sure that you don’t have to deal with any errors down the road and to fix the unit will come easily to you.
- Fix Cable
If the power supply from the outlet is optimal, then you might be dealing with a defective cable.
In this situation, you might find broken sections in the cable as well as frayed parts. You will need to replace the defective cable to get everything working again.
But before you order a replacement, make sure to check all the connection points and adjust the filter orientation once more.
If you’re lucky, then you won’t have to bother with spending more money on a replacement filter, and everything will start to work.
- Claim Warranty
As long as you have a valid warranty, your first move should be to call the experts for help. Messing up the wiring connections and opening up the unit for repairs might void the warranty.
So, make sure to engage the dealer and forward a warranty claim.
That way, you won’t have to worry about isolating the issue yourself, and seeking help from the expert will make it easier to get ahead of the performance issues.
Moreover, the experts available on the official support forums are always happy to help owners get through minor programming errors.
So, just claim the warranty, and the dealer will help you fix the problem. Hopefully, the GermGuardian will start working again without further issues.
Otherwise, the dealer will provide you with a new piece, and you can install that in your home.
The good thing about this brand is that you will not have to deal with any warranty issues.
It stands fully behind all of its products and will make sure that you will not have to struggle with many errors. So, you should always try to reach out to the official support team or the dealer in case of any errors.
Wrapping Up
The issues with the GermGuardian not turning on are more common than you might think, and there have been a lot of complaints about it over the last couple of months.
Most of the time, it is not that hard to address these errors, and it just takes a bit of effort on your end.
So, if you’re stuck in the same boat and can’t seem to secure any response out of the unit, be sure to go through the basic maintenance routine listed here.
It will take you a bit of time to adjust to these errors, but you’re not left with many options.
However, if you are dealing with hardware issues, then things can become a bit more tricky.
You will struggle to get a response out of this system when the hardware is not in the best shape, and it is best to involve the dealer and claim the warranty.
That way, you will not have to try and fix the error yourself, and the dealer will help you through each step of the way.
All that you have to do is to reach out and have the dealer guide you through these errors. Hopefully, you will not have to deal with any hassle when trying to set up the system.
I love this air filter, but ran into the problem of it not turning on after cleaning the filter. I fixed it with a penny. I tried everything and ended up taping a penny to the bottom engage switch because my filter wasn’t pushing it down for some reason. 😊