Genie Garage Door Opener Remote Not Working: 8 Fixes

Genie is a popular company that is known for providing garage door openers and related accessories to its customers.

The company is situated in Ohio, and its dealings are mostly done by other professional dealers that are in the United States and Canada.

Their garage openers are especially popular in the United States. This is because they are designed to be incredibly convenient for their users.

Through the device, users can remotely control their garage. They can open and close their garage door whenever they want and from anywhere in the house.

So, if you’re new in the market and need some good options to get through the day, then going with the Genie garage door opener is a good idea.

It will serve you perfectly, and you won’t have to think about an upgrade for years to come.

How To Fix Genie Garage Door Opener Remote Not Working?

A number of users have been experiencing issues with their Genie garage door opener.

According to them, the Genie garage door opener remote is not working at all. Whenever they press anything on the remote, there isn’t a response at all.

Why Does This Happen?

The issue has most likely something to do with either your remote or your garage door itself.

So, you need to check for hardware issues and the wiring status to figure out the exact errors.

In order to figure out exactly what’s wrong with the device, you will have to do some troubleshooting.

This is why today, we will be helping you perform a number of things in order to troubleshoot and fix your issue.

1. Check Your Remote Batteries

Remotes usually work on batteries which tend to run out of juice soon. Once the batteries are drained, the remote will simply stop functioning.

Sometimes, when the batteries are on the brink of running out, they won’t function even when they are turned on.

Therefore, you should most definitely try replacing the batteries of your remote. The new batteries won’t set you back that much and will last for an extensive period.

So, be sure to check the battery connections before you move towards any other method.

One of the main reasons why your batteries might be damaged can be linked to the improper storage of the unit.

If you don’t know how to properly store the batteries, then issues like these are pretty common. You won’t be able to isolate these errors until you make sure that the storage is optimal.

Ideally, you’re looking for a dry and cool place where the temperature doesn’t get too extreme.

That will be more than enough to help you through the majority of errors with the smart system.

2. Loose Connection

If you have been facing this issue right from the beginning, then chances are that you have a loose connection.

If you do know your stuff, then try checking the power source, along with the wires. A wire could be either loose or snapped.

However, if you don’t know much about this, then you may want to call in a technician.

3. Reset Your System

Resetting helps you restore a device’s settings to factory or original settings. In some cases, it helps fix a number of issues and eliminate minor bugs.

This is why we strongly recommend you try resetting your garage door opener.

In order to reset, you may want to check the model you currently have. The procedure may differ.

Or, you can easily learn how to reset the garage door opener through the user manual. After you have reset the remote, try reprogramming it to the garage door.

4. Something Is Blocking Your Remote

The garage door opener remote has an IR sensor on the front, which is used to give signals to the garage door.

These signals help the garage door determine whether it should remain closed or open.

However, if there is an interference between the signal, it might not reach the garage door.

This is why you will have to ensure that there is nothing interfering. Things like energy-efficient bulbs, radio, and competing signals can interfere with its working.

Similarly, you need to limit the range between the remote and the main console.

There are a ton of things that can play a role here, and you won’t be able to isolate these errors when the unit is not in range of the remote.

All you have to do here is to bring the remote closer to the unit and then check the response from the device one more time.

Hopefully, that will be it as you’re trying to adjust the smart system, and you won’t have to bother with more issues.

5. Go To A Repair Center

One of the more effective methods of fixing an unresponsive remote is going to your local repair centers.

Most of the time, you will be able to seek immediate help on a minimum budget. So, if you’re not planning on spending the top buck on this system, try going to an expert.

All you’re trying to do is to make sure that the hardware is in good shape and the remote has access to power.

Even if there are some minor issues, a quick soldering job will do the trick.

However, if you’re not too sure about the errors and the problems just keep multiplying, then you need to get a new one.

There is no point in sticking with a damaged and old remote. So, be sure to keep that in mind as you try to fix the basic error with the remote.

6. Power Cycling The System Can Help

Sometimes, a quick power cycle to the main unit, as well as the remote, will do the job.

If you’re not too sure about the power status, all you have to do is to remove all the battery connections as well as the wiring from the main unit.

From there, you need to leave the unit idle for about 20 minutes. Once that is done, you should try powering up everything from scratch.

It will only take a few moments, and you will be able to get through the programming issues in no time.

After powering up everything, you need to check the response from this device one more time.

You should be able to get an adequate response from the unit if it is in good shape. Mostly that will be it as you’re trying to fix the power-related errors.

7. Try Another Genie Remote

Another thing you can do is try another Genie remote on your garage door. If the other remote works are perfectly fine, then you may have a faulty remote.

In this case, you will want to get it replaced with another remote. You won’t be able to do anything more about the situation when the unit is actually damaged.

8. Contact Customer Support

The last thing you can do is contact Genie’s customer support. Let them know about the problem that you have encountered.

Also, list all the things that you have already tried in order to fix the problem. They will suggest a few troubleshooting steps that should help.

If none of them do, and you really have a faulty garage door opener, then they should help you get it replaced as well.

One thing to note is that they may take some time to reach out to you. This is why you will need to be patient.

The Bottom Line

Is your Genie garage door opener remote not working? By following all the steps mentioned above, you should be able to easily fix your issue.

Most of the time, the issue is not that serious, and replacing the batteries will have you sorted.

All you need to do is to remove the batteries from this unit and then install new ones.

Sometimes, the connections are clogged up with gunk and debris as well. So, you need to make sure that the remote has access to power to figure out the exact problem here.

From there, you can adjust the performance of the unit by limiting the range and resetting the system.

However, if you find the remote to be damaged or there are some other hardware issues with the device, then we suggest that you get a new one.

You won’t ever be able to make use of a damaged device and will have to spend money on a new one.

Hopefully, that will be it, as you’re trying to adjust to the Genie smart system.