While it can be hard to be a pet owner all on your own, Furbo has the right solution for you! Through their device, you can easily keep an eye on whatever your dog is up to even while being remotely away from the house.
Though as great as Furbo can be, there are still times when you can notice yourself running into some kind of problem. Speaking of which, Furbo detected not downloading is one such issue that we have heard many users experience. To fix this, here are some of the most effective solutions that you can try:
Fixing Furbo Detected Not Downloading
- Checking Your Internet Connection
If you do end up encountering this issue, then the first thing that you can do is to make sure that your internet is working like its supposed to. Try using any other device like your phone and browse the internet. You can also try running an internet speed test to figure out the internet speed that you are getting.
Similarly, in case you do notice anything out of the usual, you should reach out to your ISP and let them know about it.
- Resetting Wi-Fi Settings
If you are sure that your internet is working just fine, then there could be a problem with your Furbo app. A safe way of troubleshooting Wi-Fi issues with the Furbo app is to simply reset your Wi-Fi settings.
However, it is important to keep in mind that you should try the reset option directly from the Furbo app. Doing so should let you be able to restore all these settings to factory default. This should then rule out the possibility of someone accidentally messing up your Wi-Fi settings.
- Range Issues
Besides the internet issue, it is also worth checking whether you have the Furbo device located close to your internet router. When you have your device placed too far away from the router, there’s a good chance that it might lead up to such issues that might start popping up.
To prevent this from happening, ensure that you relocate the Furbo device somewhere close to the router.
- Power Cycle
Just in case, you can also try making your Furbo device go through a short power cycle which should help clear out any bugs. For a complete power cycle, ensure that you unplug the cord from your Furbo and keep it turned off for around 30-40 seconds.
As soon as the time passes, you can try reconnecting the cord and turning it back on.
- Using a Different Network
Another thing that you can do is to change the network that you are currently using. It is possible that your network might be acting up in some way leading to the Furbo causing issues for you.
You will only need a backup network briefly just to check whether it fixes the issue for you. If it does, then the problem is because of your original network.
- Servers Might Be Down
At this point, it would be safe to assume that you may be under the threat of a technical issue. For instance, the Furbo servers might be under maintenance. Though if that is the case, then there might not be anything that you can do about it except to wait.
Still, you can try reaching out to the support team and asking them for their help. They should be able to get back to you with possible troubleshooting fixes that you can try.
The Bottom Line:
It can be quite annoying to have your Furbo detected not downloading. Typically, these types of issues are related to your internet and should be fixed when you connect them to a working and stable network connection. But, if you are having a hard time resolving the problem on your own, we strongly advise going through the guide that we have listed in the article that you can use for troubleshooting purposes.