6 Ezviz Error Codes To Know About

The Ezviz security system is arguably one of the most affordable choices in the market. It is pretty consistent when you’ve set up the security system in the household. However, you’ll occasionally come across customers complaining about the Ezviz error codes.

Depending upon the server status and the account setup, there are a ton of factors that you need to consider to get the Ezviz system working again. So, if you’re also thinking of setting up an Ezviz unit and are unsure about the error codes, the following list of potential problems will help you better manage the installation.

Common Ezviz Error Codes

Make sure to seek help from an experienced professional if you want to avoid the hassle of dealing with these error codes.

1. Error Code 2001

The error code 2001 is one of the most common issues that you will have to deal with. This error code usually points towards responsiveness issues with the camera, and the system is unable to reach out to the unit. Most of the time, you will be able to trace back this error to a poor internet connection, and there won’t be any hardware issues with the camera.

So, if you’re in this situation, just test out your network connection once and power cycle the router to eliminate minor bugs. This will get the system working perfectly, and you won’t have to bother with more situations where the camera won’t show up on the system.

2. Error Code 20018

The error code 20018 points towards authentication issues where the camera you’re trying to pair with the system are not owned by you. So, check the account linked with the camera one more time and try to reset the camera if you’re sure that there are no problems with the linked account. Make sure to also involve customer support if the issue persists after resetting the camera.

3. Error Code 20011

The error code 2011 prompts on the system when you’re unable to add the camera to the system. This error code is mainly related to the minor bugs in the camera when you’re trying to pair it up with the security system. So, you will have to simply power cycle the camera once and then go through the pairing process one more time. This will get the security system working again, and you won’t have to bother with the pairing issues again.

4. Error Code 60020

The error code 60020 usually occurs when users try to forward the command to the security system. This error shows that the command used by the owners is not supported, and you will need to go through the command list one more time to isolate the problem. Most of the time, modifying the command is enough to eliminate this Ezviz error code. So, just go over the commands defined for the Ezviz system when you’re running into this error code.

5. Error Code 240005

The error code 240005 is related to the storage problems in your Ezviz system, and the memory card is not installed properly. So, you will have to isolate the problem by fixing the position of the memory card in the system. Make sure it is installed properly, and there is no debris trapped in the compartment. On the other hand, a defective memory card will also lead to a similar situation. So, if you’re sure that the memory card is installed properly, now might be time to purchase a new memory unit for your security system. This should eliminate the error code 240005 on your smart system.

6. Error Code 245500

The error code 245500 is mostly linked with server-related issues where the camera is not responding to the commands. So, if this error keeps showing up on the screen, you will have to wait for the server-related issues to get fixed. There isn’t much you can do about fixing the servers yourself, and your best move is to engage the customer support professionals regarding this issue.

They will guide you on how to eliminate the error code 245500 from your system, and you won’t have to spend much time troubleshooting the camera. So, try waiting for a few hours and reach out to the customer support department.