One of the most important features of a smart doorbell is the ability to send notifications. Through these notifications, you can know about any activity near your front door. That being said, you can sometimes face issues with these notifications.
Similarly, if you are using a Eufy doorbell and are experiencing difficulties with the notifications not sending, then here are some of the things that you can try to get fixed:
Dealing With Eufy Doorbell Not Sending Notifications
- Log Into Your Account Again
In case you are unable to receive any kind of notifications on your phone, then the first thing that you can try is to log in to your account again. It is quite common for your account to bug out, which can be fixed by logging out of your account.
Once you have signed out, try entering your credentials again. As soon as you are logged back in, you should be able to receive instant notifications from your Eufy doorbell.
- Enable the App To Run In the Background
Another reason why you might have the doorbell’s notification not working could be because of the app not running in the background. To save battery, most smartphones might not allow the app to keep on running in the background.
However, this can be fixed by allowing the app to run. To do this, try accessing the app’s stings. In the battery option, go to “Optimize battery usage”. There should be a dropdown option where you can select to display all apps.
Now, you will simply have to locate your app. Once you do, simply turn off battery optimization for the app. This will make the app run in the background even when you are low on battery.
- Turning On Notifications
Having the notifications disabled on your app could also be the reason why you are facing this particular problem. Though if that is the case, then you will have to access your app settings. To be more specific, go to the security settings on your camera.
Under the Security tab, there should be a cogwheel for each mode that you can select. Likewise, all you have to do is to enable the notifications bar.
- Working Internet
If you are currently facing problems with your internet, then your instant notifications won’t work. As both the doorbell and the app on your phone require a reliable network connection, you have to make sure that there is nothing wrong with your internet.
However, if you do notice any kind of issues with your internet, you will have to contact your Internet Service Provider and ask them to fix the internet for you.
- Logging Out of Your Old Account
For those of you who have recently changed your smartphone, you will have to log out of your older accounts before you can make the instant notifications feature work. So, to receive these notifications on your new device, first, make sure that you sign out of any older devices that you were previously using.
But if you want to use more than one device for the doorbell, you will have to create a new account on the device as you are not allowed to use the same email on every account.
- Referring to Customer Support
The last thing that you can do about this issue is to get in touch with the support team. Doing so should let a professional have a look at your case and be able to suggest further solutions that can be followed to successfully get rid of the issue.
The Bottom Line:
Annoyed with your Eufy doorbell not sending notifications? Most of the time, this is caused because of the battery-saving feature on your phone. Even if you do have the battery saver mode disabled, you will still have to make sure that you turn off battery optimization for the Eufy app. Apart from that, you can also try following all the other steps that have been mentioned above!