Eufy is a famous smart company that offers plenty of smart products.
They have a wide range of different smart products that are designed to make your life simpler and more secure.
Although they are mostly known for its smart vacuum cleaner and smart wireless monitoring cameras, they also manufacture smart doorbells.
The smart doorbells come with a very high-quality camera installed on them.
So, you can check up on the feed at any time you like by using the smart application.
It is the perfect addition to your security setup, and you will not find a better option that can perform better than Eufy doorbell on the same budget.
The best thing here is that whenever someone comes to your door, you will be able to view them in a crystal clear 2K viewing resolution.
The doorbell also features two-way audio, which should help you speak through the doorbell.
How To Fix Eufy Hardwired Doorbell Not Charging?
All over the internet, users have been complaining about facing issues with their Eufy doorbells.
According to them, their hardwired doorbell is not charging at all. They also see a plug sign on their doorbell, which they don’t have much idea about.
What’s the Reason Behind This Error?
Although multiple reasons could lead to you having these issues, the plug sign isn’t anything you should worry about.
The plug sign is just a reminder to tell you that the doorbell is running on a wired connection. However, your device not charging is a completely different story.
In this article, we will be listing a few ways how you can easily fix this issue. So, let’s not waste any more time and get right into it!
- Low Power Charging
One of the first reasons you notice that your device isn’t charging could be simply because it is charging really slowly.
It could be that your device is charging but just not as fast as it should. As a result, you may also see your battery drain instead of getting charged.
In either case, you will have to make sure that you have enough power adaptors to charge your device.
It is usually recommended to have 8-24Vac of charging. So, be sure to check up on the power before going through any fixes.
Nine times out of ten, you will be able to address the issue right here and won’t have to deal with minor complications along the way.
- Power Cycle Doorbell
Sometimes, the fix is as simple as removing all power from the unit and then powering it up one more time from scratch.
This is a pretty quick method that will help you figure out issues with the wiring as well as the basic programming status.
So, all that you need to do here is to get rid of all the power connections and then power up the system one more time.
If you’re lucky, you will not have to deal with more programming bugs, and the unit will start charging properly after you fix the wiring connections.
Similarly, you should also take a look at the condition of the connection points.
You can’t expect the unit to charge when the contact points are corroded or rusty. So, you might need to clean up these points after removing the power.
From there, you can expect a better response, as rust and corrosion can create problems with the power flow.
Hopefully, all errors with the Eufy doorbell not charging will be addressed right here, and you will not have to bother with more errors down the road.
- Get A New Battery
It is also possible that the issue here is with the battery and not the power connections.
So, you will have to check up on the battery status and get a new one if your battery is in poor shape. This is especially true for owners that bought the doorbell from secondary markets.
All you have to do is to head over to the accessories department and get yourself a compatible battery replacement for the smart doorbell.
It will not be that expensive, and installation is pretty simple, even for beginners.
From there, you can go about checking the charging status, and the unit will charge perfectly without presenting more errors.
Just make sure that you’re purchasing a compatible battery and not wasting any money on an incompatible one.
- Check The Charger
Next, you need to check up on the charger itself and make sure that the power cable is not damaged.
It is not that rare for this component to get damaged during installation, and you will have to get a replacement if that is the case.
There are no quick patches or fixes that you can implement to get through the power issues.
Getting a replacement is the only logical decision for most owners, and you will be able to secure a proper power supply from the main source.
So, if you’re sure that the voltage output from the source is optimal, just check up on the charger.
It will present a complete picture, and you can go about fixing the issue accordingly without dealing with more errors down the road.
- Check For Continuity
Devices like a multimeter are great to help you get a better hang of the situation.
If you’re still not sure about the wiring malfunction, then you can connect the multimeter with the different contact points to check for continuity.
If you don’t get the desired reading on the unit, then you will be sure that the wiring is to blame here.
You can replace the wires that are defective after removing the power from the unit. From there, you can supply the power one more time, and the doorbell will start charging.
In the end, it all boils down to securing proper power from the source to the doorbell.
So, if you’re in the same boat, be sure to get help from an expert. You might just save yourself from a bad decision that way.
- Try Resetting The Unit
Resetting the unit is another great method after power cycling the machine.
It will help you get rid of any programming errors that might play into this equation. So, if you’re not getting a response at this point, there is no harm in going through with the reset routine.
One downside of this method is that you will end up losing all of the configurations and will have to set up the system from scratch.
However, there are not that many options left, and you will have to go through the setup one more time.
All you have to do is to follow through with the reset routine mentioned in the manual.
The process can vary depending upon the model you’ve bought, and you can rely on an official or seek help from a professional working the support channel.
Either way, you need to access a valid guide to reset the system.
From there, you can check up on the charging status before pairing up the Eufy doorbell. Ideally, the issue should be addressed here if the doorbell itself is not damaged.
- Faulty Device
Most users experiencing this issue haven’t been able to fix their devices, no matter what they do.
The reason behind this is that they had a unit with faulty internals.
The same could be the case with you. Many users across the community figured out that the issue was actually attached to the devices being faulty.
- Contact Support
In case you can’t fix your doorbell, chances are that it is faulty. Even if it is not, we still recommend you contact Eufy’s customer support. They should help you get the device replaced.
Be sure to mention all the issues that you have been facing with the device. Cooperate with the support team as much as possible while they try to help you get your issue fixed.
The Bottom Line
Is your Eufy hardwired doorbell not charging? If so, then here are the ways you can easily troubleshoot and resolve the problem for good.
As long as you’re sure about the hardware status, fixing the device will come easily to you.
All of these errors will be pretty easy to manage, and a quick look at the voltage output, as well as the wiring conditions, will serve you well.
From there, you can go about fixing the voltage supply and the connection points.
Once the issue with the wiring is managed and you’re sure that the power going into the unit is optimal, your next step should be to proceed with a quick reset and hardware inspection.
The reset will help you get rid of minor programming bugs, and the hardware reset will help you with a better understanding.
If you do find there to be hardware issues, just call the dealer or the official support team.
You will need help from these experts to get through the error, and fixing the unit yourself is not a great idea.
The warranty status will usually be valid, and you can get a fresh piece by claiming the warranty here.