Smart plugs are a great way of adding more convenience to your smart house. Through a smart plug, you can have complete control over the state of your appliances while being fully remote. That being said, these devices also seem to come with their own set of problems.
Users all over the world have been complaining about the Enbrighten smart plug not connecting at all. So, if you are also someone who is experiencing the same issue, then this article is for you!
Here are the things that you will need to follow to fix this issue:
How to Fix Enbrighten Smart Plug Not Connecting?
- Checking Your Internet
If you are currently having connection issues, then you should start with checking your internet and making sure that it is working. To do so, you can try running an internet speed which should help identify the bandwidth speed that you are currently getting.
Similarly, if you find anything wrong with your internet, be sure to contact your Internet Service Provider and let them know about the issue. But before you do, we recommend giving your internet router a simple restart.
- Using a 2.4GHz Wi-Fi Network
Even though the 5GHz Wi-Fi network is the newer technology that is much faster, there are still compatibility issues that you can run into if you are using it. Likewise, the Enbrighten smart plug does not seem to fully support a 5GHz network.
As a result, we recommend that you switch back to a 2.4GHz Wi-Fi network. For this purpose, you will have to access your router settings. Under the Wi-Fi settings tab, ensure that you have your network band set to 2.4GHz. Save these changes and restart your router for these to take effect.
- Range Issues
Another reason why you could have your smart plug not connecting to your network might be due to the devices being too far apart from each other. In such cases, you must make sure that you move these devices closer to each other.
Ideally, you would want the devices to be in the same room. Even if you do this temporarily, you should be able to tell if the range was the factor why you were experiencing connection issues in the first place.
- Power Cycle Your Smart Plug
You can also try making your smart plug go through a quick power cycle. Try unplugging the smart plug from any power source after you turn it off. Ensure that the smart plug stays off for around 30-60 seconds before you try turning it back on.
Once the power cycle is complete, connect your smart plug again. Hold down the switch button found on your plug until you see the LED light start blinking. This will put your smart plug in pairing mode. Now, you should be able to make the connection without any further issues.
- Contacting Support
If you are still facing the connection issue even after you have tried all the steps mentioned above, then there’s a chance that you might be dealing with a technical issue. In this case, we highly recommend that you try taking this to the customer support team.
The team should be able to identify the reason why you are facing connection issues. Similarly, they should suggest further steps that you will need to follow to get the problem fixed for good.
- Getting it Replaced
At this point, the only thing left would be to get a complete replacement. You likely have a faulty smart switch. However, do keep in mind that unless your unit is under warranty, you will have to spend a few bucks for the replacement unit.
The Bottom Line:
Experiencing Issues with the Engbrigthen smart plug not connecting? These types of problems mostly occur when you are using a 5GHz Wi-Fi network, which is why simply turning to a 2.4GHz Wi-Fi network should be able to resolve them. But if you wish to learn more about this, try referring to the article above.