Ecobee is a very popular company that is known among the smart home community to provide great quality smart home products. Their most popular product is the smart thermostat that comes with enhanced smart features.
The highlight of this smart thermostat is that you are able to control it through the touchscreen that comes installed with the device. This means that you can control the device both through your smart phone and the device’s touchscreen. The display that comes with the thermostat also shows the status of the device.
How To Fix Ecobee Fan Kicks On But Compressor Is Not Working?
Recently, a few users have reported that their thermostat is not working like it should. On further inspection, they found that their compressor wasn’t not working even when the fan kicks on.
In today’s article, we will help you find out why you are facing this issue and what you can do in order to fix it. We will be mentioning a list of ways on how you can troubleshoot this issue. So, without wasting any more time, let’s get started!
- Check For A Loose Connection
First, you will have to make sure that there isn’t any loose connection. After you have turned off the power. We suggest you remove your thermostat and check all the wires. Also, check your C wire. If you can’t find anything wrong with the wiring, just ensure no wire is let loose.
Afterward, reinstall your thermostat. This time, make sure everything is in order. This should help you do basic troubleshooting.
- Check Your Settings
Another possibility is that there may be something wrong with your settings. We recommend you reset your thermostat. Resetting your device will allow you to restore its settings to default.
Just in case, also make sure to go through each and every setting. You might want to check the threshold settings in particular. You can find these settings under installation settings.
- Contact Support
The final thing you can do is to contact support. Make sure you mention everything you understand about the issue you are facing. Also, tell them about the things that you have already tried in order to fix the issue.
It could be that you have a broken unit. Whatever the case is, the support team should help you successfully fix it without any problem. You may need to call in a technician as well.
The Bottom Line
These are the 3 ways on how you can fix Ecobee fan kicks on but compressor is not working. Be sure to follow all of the instructions that we have mentioned in the article. Following them should help you successfully resolve your issue and get your thermostat to start working like it should.