A reliable thermostat is arguably one of the best purchases you can make to make power usage more efficient in your household. The Ecobee thermostat is the only reasonable option when it comes to accessing the latest features while also optimizing the control over the temperature in your house. You can pair up the thermostat with the Ecobee sensors to further enhance optimal power usage in your setup.
However, recent issues with the Ecobee Aux Heat not working have annoyed many owners. Even though this issue is pretty rare, you will still notice a sudden drop in the performance of your HVAC system. So, here are some solutions to help you fix Ecobee Aux Heat not working.
How to Fix Ecobee Aux Heat Not Working?
- Check Heat Thresholds
The heat thresholds on your thermostat ultimately determine the time it takes for the heat pump to kick in. if the heat thresholds are not appropriately managed, and are set too low, then the AUX heat won’t work. It measures the temperature outside, and until the cold gets below the defined thresholds, the thermostat won’t engage the heat pump.
In this situation, the only thing you can do is cycle through the heat thresholds and then increase them by a small margin. This would improve your situation with the Aux heat not working when the temperature outside gets too low.
- Clean Vents
Sometimes, you will struggle with getting the desired performance from the Aux heat because of clogged vents. It is a pretty common issue where owners believe that the Aux heat is not working when in reality, the vents are blocking the heat flow. So, you need to check the vents attached to the HVAC system if you’re sure that the thresholds are appropriately managed.
Similarly, changing the air filters will have a positive impact on the overall environmental management in your home. So, clean out the vents and the filters and then check the performance of the Ecobee Aux Heat.
- Check Power Source
Issues with the power source can also lead to situations where the Aux heat system will stop working. So, even if the Ecobee thermostat is responsive, you need to make sure that the power flow is optimal. Otherwise, the Aux heat won’t start, and you will be left with a cold room.
You can rely on any voltage measuring device to inspect the power flow from the source. If it doesn’t match the requirements of your HVAC system, then call an expert to help you isolate the problem with the power source.
- Fix Wiring
The wiring connecting your Ecobee to the HVAC system can also get damaged when you’ve ignored the maintenance requirements for too long. So, after checking the power source, your next step should be fixing the wiring. A multimeter will further help you check the integrity of the wiring.
You just need to check for loose connections and corroded sections in the wiring. They can impact the power flow, and you won’t be able to get the Aux heat working until the wiring problems are fixed.
- Check the Heat Pump
If the heat pump in your HVAC system is damaged, then you won’t have any success with the backup auxiliary heat. So, if the problem exists even after going through all of these troubleshooting steps, then checking the status of the heat pump is your best option. There is a chance that the heat pump is defective, which is why you’re not getting anywhere with the term rapture managed. Hiring an expert to take a look at the whole system is the best bet in this situation.
- Reset the Thermostat
Lastly, resetting the Ecobee thermostat has a decent chance of fixing programming-related bugs in the system. So, if you’re sure that there are no hardware issues in the HVAC system, just reset the Ecobee to factory settings and check the performance of Aux heat again. In most cases, the problem will be fixed at this point.
However, if the issue stays after resetting the Ecobee thermostat, then you’re for sure dealing with HVAC issues. So, call an expert, and he will help you narrow down on the issue with the Ecobee Aux heat not working.