When it comes to home automation, the SwitchBot Hub Mini Smart Remote offers an affordable and reliable solution, letting you control all of your smart home devices from anywhere in the world on your smartphone, tablet, or other devices.
However, as with any technology product, it has some issues and limitations that may prevent you from fully enjoying it.
Common SwitchBot Hub Mini Smart Remote Troubleshooting
If you’re looking to buy this device, here are the most common problems that users face with the SwitchBot Hub Mini Smart Remote – and how to fix them!
- Failing To Connect To The Wi-Fi Network
It’s possible that this Hub Mini is having trouble connecting to your Wi-Fi network, which is one of the most significant issues with it.
If this is the case, you need to check that you are within range of your Wi-Fi network and that the internet access and signal strength of your router are both turned on.
If you are, then try again. Going outdoors for a short while may help you confirm if you are in possession of a robust signal. If all else fails, you might attempt to restart your router or change the settings on it.
- Interference From Home Appliances
It is possible that the Hub Mini may face interference from household appliances if those appliances are functioning at the same time as it is attempting to connect to your network.
Before you try again, make sure that all of the gadgets that utilize Wi-Fi are turned off.
- Not Controlling All Devices
There are a number possible difficulties that might be causing this if you are not able to control all of your devices, including the following:
- The remote control you’re using is not compatible with the device you’re using.
- The strength of your Wi-Fi signal is insufficient.
- You have already associated one additional remote control.
- The remote’s range has been exceeded (try moving closer).
- The batteries in the remote control should be replaced at some point.
- The hub has either stopped receiving power or has been disconnected from the electrical outlet.
- You need to reset the hub by holding down both buttons for five seconds till it resets and syncs with your TV again. You may accomplish this by pressing and holding the buttons.
- There is a possibility that neighboring electrical equipment such as microwaves or televisions may cause interference.
- You have not followed the directions for pairing in the proper manner.
- Devices Not Responding Properly
- Check to see that your remote and hub are successfully linked with one another.
- Check to see if you are within communication range of your hub.
- Check to see that you have not connected more devices to the hub than the maximum number that is permitted (10).
- Verify that you are using your remote-control device on the appropriate frequency: 2.4GHz or 5GHz, and you may get this information by checking at the back of your remote control or on our website under the product specifications section.
- If nothing else works, try rebooting both your hub and your remote device by first disconnecting them from their power supplies, then waiting five seconds before plugging them back in again.
- Incorrect Time/Date Display
One of the most frequent issues that individuals have with their smart remote is that it does not last as long as was anticipated that it would. This is problematic for a number of different reasons.
To begin, in order for the remote control to really be worth the money you spent on it, it will need to have a lifespan that is far longer than that which is stated.
This is an essential problem since you will need your remote to be able to withstand lengthy hours of gaming or binge-watching TV series without requiring a charge in order for it to be useful.
- Notifications Not Working
The failure of notifications to function properly is one of the most often occurring issues. This might be due to a variety of factors, but it’s vital to keep in mind that there are a few various approaches you can take to resolve the issue.
To begin, check to see that your smartphone is linked to the Wi-Fi network you have set up. Verify that you are connected over the same network that your remote hub is using.
If you are unclear which option to go with, check the settings for your phone under the Wi-Fi networks section.
If it seems that none of them are connected to the internet or have restricted access, try reconnecting to the device that indicates that you are connected to the internet (the red indicator), or switch off airplane mode if it is turned on.
Second, go to the app’s settings by choosing Settings after clicking on the three dots that are located in the top right corner of the screen.
Once you are inside, scroll all the way down till you find the Notification followed by the Wi-Fi Network option. Choose your home Wi-Fi network and click “Save” from this screen.
Altering the Notification Sound, which plays whenever your smartphone receives a warning about a door being opened or motion being detected, is another option worth considering.
This option may be found just under the notification sound that you just selected to use. It is necessary to terminate and then relaunch the SwitchBot application for these changes to take effect.
If nothing of those methods was successful for you, you may try turning off Location Services and Background App and then turning them back on again.
Toggle the OFF/ON button inside iOS Settings > Privacy > Location Services > Switch Bot App after performing a refresh in those menus.
- Battery Life Shorter Than Expected
The device’s rather short battery life is one of its most significant drawbacks. However, several consumers have reported that it only lasts for a period of four months, despite the fact that it is touted as lasting for a whole year.
The issue with this gadget is that it utilizes not one but two separate batteries altogether: one for the hub itself, and one for each remote.
There is a significant gap in quality between each of these batteries, which might result in a decreased lifespan for the device.
Utilizing rechargeable AA batteries as opposed to disposable ones is one approach that may be taken to resolve this problem.
Because they can be recharged an infinite number of times, they have a lifetime that is far longer than other batteries.
- App Crashes Or Freezes
The fact that people’s apps often crash or become unresponsive is one of the most frustrating issues customers faces.
This may be quite aggravating, particularly if it occurs on a regular basis. There are a few different approaches you might take to solve this issue.
First, check to see whether your device has the most recent update. Next, exit the application from your mobile device (either your phone or your tablet) and then relaunch it.
If the problem persists, you may try uninstalling and reinstalling the program by following these steps:
- Go to Settings > General > Storage & iCloud Usage > Manage Storage;
- choose SwitchBot Hub Mini;
- select the Delete App option;
- download the application from the App Store;
- launch the application.
- You should have a device that is operational once again at this point.
- Cannot Erase Devices
By a wide margin, this is one of the most typical issues that arises with SwitchBot. Even if you have disconnected the device from your home network and the app is still linked with the device, you will not be able to delete it from the app’s database.
You might try restarting your phone, uninstalling the app and then reinstalling it, or disconnecting any devices that are associated with your account on the company’s website.
In the event that none of these solutions prove successful, we suggest getting in touch with customer care for assistance.
10. Scenes Not Working
The inability of a smart remote to function properly is one of the most typical issues that arises with these devices.
There are a few different reasons why this could occur, but in most cases, it is because you are either attempting to control the volume on your television or streaming box or you are changing the station on your television or streaming box.
If you were not doing that when things suddenly stopped functioning, then it is possible that there is an issue with the connection.
In order to solve this problem, you should begin by shutting off the Wi-Fi on your phone for approximately a minute and a half before turning it back on again.
If that does not work, try disconnecting the power to your SwitchBot Hub Mini for a period of thirty seconds.
If none of these measures appear to fix the issue, then there may be a problem with the hardware inside of your remote that is malfunctioning.