5 Common Samsung Smart Fridge Problems Troubleshooting

In addition to cooling your food, there are many other useful features offered by a Samsung smart fridge.

You can link the smart fridge with streaming services and other smart devices to make them more accessible.

Music streaming platforms like pandora can be used on Samsung smart fridges to play music while you’re cooking or doing the dishes.

Even though you might not need all these extra features, they can still provide a lot of conveniences.

So, if you’re planning on upgrading the fridge in your house, going with Samsung might just be the perfect option.

Common Samsung Smart Fridge Problems Troubleshooting

Just make sure to have this unit installed by an expert, and that will save you a ton of hassle when it comes to securing a decent response from the unit. 

Unfortunately, along with all these features, there are some common issues with the Samsung smart fridge that you will likely run into.

That is why we will be going over some solutions that can be applied to fix your fridge.

1. Temperature Control

The whole point of buying a fridge is to keep your food cool, but recently some customers were quite flustered about having issues with the temperature control.

Either the fridge was not cooling the food at all, or the cooling was not up to the mark. According to Samsung, there can be a lot of reasons why your smart fridge might behave like this.

You need to start by making sure that there is nothing wrong with the power supply by using a voltmeter in line with the outlet. You can also use another appliance to check if there are any issues with the outlet.  

A few other factors, like placing your fridge in direct sunlight, can also affect the cooling of your fridge. So, it is probably best to move your fridge to a comparatively cooler place.

Also, you need to make sure that there is at least a few inches of space on the back as well as the top of the fridge.

If that doesn’t help you, then you’ll need to check the seals to see if any part of the rubber seal is damaged. If the seal is damaged, then you will have to get it replaced or fixed by contacting the support team at Samsung.

Lastly, if nothing else works out for you, then you can always try to power cycle the fridge and wait a few hours, as that can fix your problem if there are no hardware issues with your fridge.

2. Samsung Fridge Not Making Ice

The next issue that we need to look at is the ice maker. Usually, the ice maker starts malfunctioning when users have not used it in a long time.

As the ice in the storage bin can get clumped together and won’t come down the dispenser. So, if that is the case, then you will have to clean out the storage bin and then reset the ice production.

To avoid this problem, it is recommended to use the ice maker once or twice every day, even if you don’t need the ice.

But if you can’t see any stuck ice in the container, then you need to check a few more things to narrow down the problem. 

Make sure that there is nothing wrong with the configurations and that the ice maker is turned on. You’ll also need to check that the child lock is off and then try using the ice dispenser.

Lastly, you need to make sure that the water pressure is optimal and that your valves are turned on.

3. Family Hub Issues

Some users also brought up issues regarding the Samsung smart fridge connection with the smart things application. Usually, it is just a minor issue in the application that can be fixed by following some general troubleshooting methods.

So, if you’re unable to get the smart things application working with your fridge, then you should remove the smart fridge from the application and then clear the app data.

Make sure that both devices are on the same network, and then reboot your phone. Ideally, the issue should be fixed after you reinstall the application.

If you still can’t get the application issue fixed, then try reaching out to a Family Hub agent by calling the company number. 

You can explain the issue, and the professionals from the Samsung team will guide you through troubleshooting steps. Hopefully, you will be able to get everything working in no time.

4. Frost Issues

The issues with frost on the unit can also be hard to fix, to say the least. You will not be able to get the desired cooling performance from the unit. So, if you’re stuck in the same issue, be sure to check up on the door to isolate the issue here.

Most of the time, the issue will be with the seals not working properly, and you need to make sure that the door is closed all the way.

So, be sure to close the door all the way and then check up on the performance side of things one more time.

That should be enough to help you with the majority of errors. With that said, some owners do mention that the vents are sometimes clogged with the food items in front of it.

You will not be able to get any response out of the unit at this point, and the frost will start appearing on the edges.

The only consistent fix in these situations is to clear up the food items from the sides and then check up on the performance one more time.

Be sure that the vents are clear and the fridge is not overloaded. There is more than enough space inside the Samsung smart fridges.

So, be sure to clear up the space accordingly. A bit of adjustment will go a long way, and you will also benefit from a better performance out of your unit. So, be sure to keep all of these pointers in mind when you can’t seem to get rid of the frost. 

5. Foul Odor

Issues with the foul odor from the fridge can equally be annoying, and you will be disappointed each time you open up the fridge. Nine times out of ten, this issue is not with the fridge itself, and owners just forget to take out spoiled food from the unit.

Even if you take out the spoiled food after a few hours, the smell will remain until you clean the unit. This is especially true for owners that like to use food with strong odors to make their meals.

So, the only reasonable thing here is to clean the refrigerator thoroughly. There are complete instructions in the manual on how you need to go about adjusting the refrigerator, and there are no quick fixes here.

Keeping track of the maintenance will not only help eliminate the odor, but you will also notice a much better response out of the system.

So, be sure to keep track of all of these pointers when you are struggling with bad odor. You can also hire an expert to take a peek at your system. This will help you further save time when you’re not that sure about the issue.

It will cost you a bit to hire a professional, but you might just end up saving hours of your time in the process.

So, be sure to avoid the hassle if you can afford to spend a few bucks on hiring an expert. He will make your job much easier, and you will not have to deal with any long-term errors.

It all comes down to how you’re planning on addressing the situation, and following along with these fixes should be more than enough to sort out your complications.

Wrapping Up

Planning on upgrading your fridge to a Samsung Smart Unit? Try going through the list of the common problems that you can expect with this system. Managing this device can be a bit hard, to say the least, when you set it up yourself.

There are a ton of installation issues that you will experience, and you won’t be able to secure any response from the smart devices.

So, we suggest that you leave the installation job to the professionals, and they will take charge of the situation.

It will be much easier to handle this unit when you’re getting it installed by an expert. From there, you just have to keep track of the basic maintenance cycle.

Hopefully, that will be more than enough to help you through all of these minor complications, and you will get a stable response out of the device.

Lastly, if you find that a component is defective on your fridge, then the only reasonable thing to do is to claim the warranty.

There is simply no point in trying to fix the unit when you got a damaged piece out of the box. So, be sure to reach out to the dealer, and he will take charge of the situation.